Reverse a paid AP purchase invoice

After there's been a payment made on a AP purchase invoice, you can't delete it. Instead, you can reverse it.

To reverse a paid AP purchase invoice, first void the associated payment in the appropriate register. When you void the payment, you can reverse the associated AP purchase invoice at the same time. Alternatively, you can reverse the AP purchase invoice on the AP purchase invoices list following the instructions below.

After an AP purchase invoice has been reconciled, you can no longer delete or reverse it. Instead, reopen the reconciliation to make changes.
  1. Go to Accounts Payable > All > Payments > Posted payments.
  2. Filter the columns to find the payment you want to void.
  3. Select Void next to the entry.

    If you can't select select Void, the payment might already be voided.

  4. In Void the payment on date, enter the date when the payment should be recorded as voided.

    To keep your aging reports balanced, enter the original transaction date.

    After you select Submit, you cannot edit the void date.
  5. In Memo, describe the reason you are voiding the payment or provide reference information.
  6. On the bottom of the page, select the Reverse checkbox next to the payment.
  7. Review the void and reversal dates, and add a memo.
    • Reverse as of: To keep your aging reports balanced, enter the original transaction date.
    • Memo: As a best practice, enter the reason for the reversal.
  8. Select Submit.

On the AP purchase invoices list, there are now two transactions:

  • The original transaction, where the Reverse link is now labeled Reversed.
  • The reverse of that transaction, which produces a net effect of zero, labeled Reversal.

After you reverse a transaction, you cannot undo the reversal. However, you can create another transaction to replace the original.