Delete or inactivate a user

After a user logs in to Sage Intacct, they cannot be deleted. Users are preserved to maintain the audit trail throughout Intacct.

However, you can inactivate a user. Inactivating a user does the following:

  • Prevents the user from logging in.

  • Hides the user from lists throughout Intacct.

  • Does not count against the number of licenses purchased.

You need admin privileges to inactivate a user. Furthermore, only full admin users can edit or inactivate other full admin users. Learn more about Administrators in Sage Intacct.
Subscription Administration
Regional availability

All regions

User type Business user with admin privileges
Permissions Users: List, View, and Edit

To inactivate a user:

  1. Go to Company > Admin > Users, roles, and groups and select Users.

  2. Find the user and select Edit.

  3. Select the Status dropdown and select Inactive.

  4. Select Save.

  5. When the Verify your identity page appears, enter your password.

  1. Go to Company > Admin > Users, roles, and groups and select Users.

  2. Find the user that you want to edit.

  3. Select More actions > Edit at the end of the row.

  4. Select the Status dropdown and select Inactive.

  5. Select Save.

  6. When the Verify your identity page appears, enter your password.