Set up Supplier Payments powered by CSI

1. Go to Company > Admin > Subscriptions.

2. Go to Outbound Payment Services, then select View options.

3. Select the toggle next to Supplier Payments powered by CSI, then select Subscribe.

   If you don't see Supplier Payments powered by CSI in the list of payment services, contact your account manager for assistance.

4. Review the before and during setup topics, then select Continue.

5. Enter an Email address for notifications.

   The email address that you enter here will receive all notifications from CSI. We recommend using a distribution group email address that has multiple recipients.

6. Select how to withdraw payment funds from your bank.

   • Lump sum: Payment funds are withdrawn in a lump sum per payment method.

     For example, if you pay $100 to suppliers where $35 is paid through ACH and $65 is paid with virtual card, you'll see two withdrawals (one for $35 and one for $65).

   • Per transaction: Payment funds are withdrawn per transaction.

   This setting cannot be changed after you subscribe.

7. Select Subscribe.

It might take a few minutes for the CSI registration button to appear in this step. Refresh or return to this page to continue the setup process.

1. Go to Company > Admin > Subscriptions > Outbound Payment Services.

2. Select Configure next to Supplier Payments powered by CSI.

3. Select Register for CSI.

   The first name, last name, company name, and email address default from your contact information. You can override this information as needed.

4. Complete the CSI account application.

   See Before you begin for the list of company information you're asked to provide. You can complete the application quickly if you gather all the information upfront.

5. After your CSI application is approved, you'll receive a CSI agreement through DocuSign.

   Verify that all required parties sign the documents to proceed.

Review the entity and cheque account account information following the instructions on the page.

After your subscription status is Subscribed, add and enable bank accounts for the payment provider.

1. Go to Company > Admin > Subscriptions > Outbound Payment Services.

2. Select Configure next to Supplier Payments powered by CSI.

3. Select bank accounts you want to enable from the Intacct bank account dropdown.

4. Select Enable account next to each bank account you add.

5. Enter the accounts' Cheque start no. for printed cheques.

6. Select Save.

7. Contact your bank to allow ACH transactions from CSI with the following ACH company IDs: 

   • 1455377944

   • 1A55377944

When you enable a supplier for Supplier Payments powered by CSI, they receive an email from CSI with information and the option to select their payment preferences.

We recommend notifying your suppliers of this change in payments so that CSI's email isn't mistaken for phishing or spam. See the Pre-setup checklist for a template to help you get started.

Manually enable specific suppliers

You can manually enable specific suppliers for the payment service.

1. Select Open Suppliers list.

2. Select the suppliers to enable.

3. Select Subscribe to CSI at the top of the list.

Automatically enable all suppliers

You can enable suppliers in bulk and any time a new supplier is added.

• Enable all suppliers for service: This option mass shares all existing supplier information with CSI and enables them for payments.

• Automatically enable new suppliers: This option automatically enables and shares any new suppliers that you add in the future.

After suppliers are enabled for the service, they receive a welcome email from CSI with a link to register and select their payment preferences. CSI copies you in this email.

CSI sends you a confirmation email after the supplier registers for their preferred payment method. If a supplier registers for ACH payments, CSI sends this email after the ACH penny test is successfully completed.