Troubleshoot adjustments—Accounts Payable

The following topic explains common problems you might encounter and their solutions.

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Debit memo adjustments can be applied to AP purchase invoices, rather than the general supplier balance. If you received a credit after paying a AP purchase invoice and entered it as a debit memo adjsutment, it is available to apply to future AP purchase invoices that you receive from the supplier.

After you post an adjustment, you cannot edit the adjustment Type.

To change the adjustment type from a debit memo to a credit memo, or vice versa, delete or reverse the adjustment. Then, create a new adjustment with the correct type.

To change the amount of the adjustment after you applied it to a AP purchase invoice, create an adjustment that compensates for the discrepancy.

For example, say you entered a credit memo for £50 and paid it. Later, you discover that the credit memo amount should have been £40. Because the discrepancy reduces the amount you owed by £10, you create a debit memo adjustment (vendor credit) for £10, with a description that explains the correction.

  1. Edit the transaction to remove the project, then post it.
  2. Edit the transaction to change the date, then post it.
  3. Edit the transaction to add the project back in, then post it.

After you reverse a transaction, you cannot edit, undo, or delete the reversal. Reversals are intended to serve as a documented record of the transaction history. If you want to recreate the adjustment, duplicate the reversed transaction and edit the details.