Resubmit an AP purchase invoice that's been declined
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You can edit a declined AP purchase invoice to make corrections and then resubmit it for approval. If the AP purchase invoice was declined because it’s a duplicate or not valid, you can delete it.
Do you need to edit an AP purchase invoice that you submitted, which has not yet been approved or declined? Learn how to Recall a submitted AP purchase invoice.
Option 1: Resubmit a declined AP purchase invoice
When an AP purchase invoice is declined for approval, it remains in the AP purchase invoices list page. The status changes from Submitted to Declined.
| Subscription |
Accounts Payable configured for AP purchase invoice approvals. |
|---|---|
| User type |
Business |
| Permissions |
AP purchase invoices: List, View, Edit |
| Restrictions |
AP purchase invoice approvals are only available for AP purchase invoices and recurring AP purchase invoices created in Accounts Payable. For transactions created in Purchasing, use Purchasing approvals. Business users with appropriate permissions can edit some AP purchase invoice details during approval. |
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Go to Accounts Payable > All > AP purchase invoices.
- Find the declined AP purchase invoice that you want to resubmit.
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Select More actions > Edit at the end of the row.
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To see why the AP purchase invoice was declined, select the History tab and view any Comments that were provided in the approval history.
- Make your changes.
- Select Submit.
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Go to Accounts Payable > All > AP purchase invoices.
- Select Edit next to the declined AP purchase invoice.
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To see why the AP purchase invoice was declined, select the History tab.
- Make your changes.
- Select Submit.
Option 2: Delete a declined AP purchase invoice
You can delete a declined AP purchase invoice and, optionally, create a new one to replace it. For example, you might want to delete a AP purchase invoice that's no longer needed or contains incorrect information that cannot be edited.
| Subscription |
Accounts Payable configured for AP purchase invoice approvals. |
|---|---|
| Configuration |
If Accounts Payable is configured to Enable reversal of unpaid AP purchase invoices, you will not be able to delete the AP purchase invoice. Instead, reverse the AP purchase invoice. |
| User type |
Business |
| Permissions |
AP purchase invoices: List, Delete |
-
Go to Accounts Payable > All > AP purchase invoices.
- Find the AP purchase invoice that you want to delete.
-
Select More actions > Delete at the end of the row.
If the Delete option is not available- If Accounts Payable is configured to Enable reversal of unpaid AP purchase invoices, you will not be able to delete the AP purchase invoice. Instead, reverse the AP purchase invoice.
- You must have delete permission for AP purchase invoices.
- In some regions, deleting transactions is not supported.
- Select Delete to confirm.
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Go to Accounts Payable > All > AP purchase invoices.
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Select the Delete checkbox next to the declined AP purchase invoice.
If the Delete option is not available- If Accounts Payable is configured to Enable reversal of unpaid AP purchase invoices, you will not be able to delete the AP purchase invoice. Instead, reverse the AP purchase invoice.
- You must have delete permission for AP purchase invoices.
- In some regions, deleting transactions is not supported.
- Select Delete at the top of the page.
