Edit a payment reversal date—Accounts Receivable

Edit the reversal date on posted payment reversal transactions to correct accounting information.

For example, say that you reverse a payment and the reversal date defaults to today's date. Later, you might want to change a payment reversal date to match the original payment date to effectively void the payment.

There are some conditions where you cannot edit the reversal date. For example, if you paid the invoice by applying a negative value invoice, then unapply that credit and reverse the payment, you can no longer edit the reversal date.

Make sure that Accounts Receivable is configured to enable edit of reversal dates and you have the appropriate permissions.
Subscription Accounts Receivable
Regional availability

All regions
User type Business
Permissions Posted payments: List, View, Edit reversal
Configuration Enable edit of reversal dates
  1. Go to Accounts Receivable > All > Posted payments.
  2. Find the reversal transaction to edit and select Reversal.
  3. Enter a new Reverse this transaction on date.

    The reversal date must be on or after the payment date.

    If you're subscribed to Contracts, this date cannot be in the future.
  4. Select Submit.