Reverse a paid charge payoff

Learn how to reverse a charge payoff if you already paid the associated Accounts Payable AP purchase invoice. For example, you paid the AP purchase invoice but discover you need to delete a credit card transaction within the charge payoff.

You cannot edit credit card transactions after you reverse a paid charge payoff. In this case, create a new credit card transaction.

First, based on the payment method used to pay the associated AP purchase invoice, void the payment in the appropriate register. Then reverse the charge payoff in the entity in which it was created.

1. Void the payment in the appropriate register.

   Keep aging reports balanced and select the original transaction creation date for the Void the payment on date field when you void the transaction.

   You can also reverse the associated AP purchase invoice created by the charge payoff during this step.

2. Reverse the charge payoff.

   1. Go to Cash Management > All > Credit card > Charge payoffs.

   2. Find the charge payoff that you want to reverse.

   3. Select More actions > Reverse at the end of the row.

   4. Select the date for reversing the payment.

   5. Select Submit.

1. Void the payment in the appropriate register.

   Keep aging reports balanced and select the original transaction creation date for the Void the payment on date field when you void the transaction.

   You can also reverse the associated AP purchase invoice created by the charge payoff during this step.

2. Reverse the charge payoff.

   1. Go to Cash Management > All > Credit card > Charge payoffs.

   2. Find the charge payoff and select Reverse.
   3. Select the date for reversing the payment.

   4. Select Submit.

The charge payoff is reversed and two entries appear, one for the reversed transaction and one for the reversal.