Undeploy or delete an application

When you no longer use an application, you can undeploy it to hide it from users. Undeployed applications remain in Intacct. You can also delete an application, but you cannot restore a deleted application. If you’re unsure whether to delete an application, undeploy the application instead.

If an application includes changes to standard object pages, these changes remain when the application is undeployed or deleted. You can manually remove these changes.

Access to certain features in Customization Services or Platform Services are based on your administrative privileges. See the table below to determine what kind of administrator you need to be for each feature. Learn more about Permissions for Customization and Platform Services.

Feature Permissions needed
  • Custom fields
  • Smart events
  • Smart rules
  • Smart link clicks
  • Smart link fetches
  • Business user type
  • Limited or Full administrative privileges
  • Permissions to the Customization Services or Platform Services application
  • Custom applications, including hosted files
  • Custom packages
  • Custom objects
  • Custom menus
  • Conversion and import maps
  • Email templates
  • Platform Triggers
  • Unique indexes
  • Workflows
  • Document templates

Only full administrators can edit page layouts on standard pages.
  • Business user type
  • Full administrative privileges
  • Permissions to the Platform Services application

Only full administrators can access Platform Services features because only they can change the behavior of Sage Intacct pages.
  • Approving the installation of custom applications with user-defined dimensions (UDDs)
  • Business user type
  • Full administrative privileges
  • Permissions to the Platform Services application
  • Permission to approve installation of custom applications with user-defined dimensions (granted by a different administrator)

We recommend limiting this permission to one or two admin users who control the authorization and installation of applications with UDDs.

The installation of applications with UDDs must be authorized. There might be an associated cost for the company installing the application, UDDs cannot be uninstalled after they are in use, and transaction and report processing times can increase as UDDs are added.

Undeploy an application

Undeploy an application to hide it from users. The application can be restored later.

  1. Go to Platform Services > Platform tools > Applications. A list of all applications appears.
  2. Find the application that you want to undeploy and select Edit.
  3. On the Application Definition page, clear the checkbox, This application is deployed.
  4. Select Save.

Delete an application

Delete an application to remove it from Intacct. After you delete an application, it cannot be restored.

Before you can delete an application, undeploy it for at least one hour so that Intacct can update the status in the cache.
  1. Go to Platform Services > Platform tools > Applications. A list of all applications appears.
  2. Find the application that you want to delete and select Edit.
  3. On the Application Definition page, clear the checkbox, This application is deployed.
  4. Select Save.
  5. Wait at least an hour after you’ve undeployed the application, then return to the Application Definition page.
  6. On the application definition page, select Delete.
  7. On the confirmation dialog box, select Yes, then select Delete.