Check status and retry recurring invoices

You can view the status of scheduled recurring bills in two ways, either by generating the Recurring transaction status report, or by viewing the execution log from the Recurring bills list.

• Recurring transaction status: Run this report when you want to evaluate the run status of multiple recurring bills and retry failed bills.
• Execution log: View this when you want to drill down into the status of a single scheduled bill directly from the Recurring bills list.

View status for multiple scheduled bills and retry failures

Run the Recurring transaction status report to see whether scheduled recurring bills were successfully created. You can retry failed jobs or drill down for more information from the report results.

1. Go to Accounts Payable > All > Reports > Recurring transaction status.

2. Select a Reporting period.

3. In Filters, select AP bills as the Transaction type.

4. To exclude successfully generated runs, select Show failed only.

5. Select View to generate the report.

   Sage Intacct displays the recurring transactions that were scheduled to run during the reporting period.

   If the report does not return any results

   You might not see any recurring bills in the following circumstances:

   • No transactions were scheduled to recur during the time period you selected.

   • You selected Show failed only and all scheduled jobs during this time period were successful.

   • You are viewing the top level and the transactions were created at the entity level.

6. For failed recurring transactions, select View error to open the error log.
7. To try a failed bill run again, select Retry.

   If this generates an error, investigate the problem, then edit the recurring bill to fix it.

8. For successfully recurring bill runs, select View bill to see the bill that was created.

9. Select the number in the Recur invoice or doc column to drill down to the recurring bill template.

   If you have edit permissions for recurring bills, you can select Edit and modify the template.

View the execution log for a recurring bill

1. Go to Accounts Payable > All >Bills > Recurring bills.

2. Select the entry in the Last result column, either Failed or Success.

   Use the Log created on date and Transaction date fields to help you determine for which log entry you want to view the error details.

   This opens the Execution log for the most recent run of the bill schedule. Each run for a recurring bill typically generates two log items:

   • In transit: The recurring bill process is initiated.
   • Success or Failure: The end result, where success means that the recurring bill was created.
3. If the run failed, select Failure in the Execution status column.

   The error log opens to show details about the error.

4. To create a PDF of the error log, select Print to... > View and download as a PDF file.

Next step: If you need to retry a failed bill, run the Recurring transaction status report.

Field descriptions

Execution log

Execution log field descriptions

Field	Description
Export	Export the Execution log using one of the following file formats: CSV Excel Word PDF
View	View the scheduler log for this action.
Log date	Date and time when the action was logged.
Execution date	Date when the recurring bill was executed, whether successfully or unsuccessfully.
Created by	The initiator of the action, always Intacct Scheduler.
Execution status	The result of the action: Success: The recurring bill was successfully created. In transit: Execution is in progress. This status remains in the log after execution completes. Failure: An error occurred and the bill was not created. Select this status to view the error log.
Delete	Remove the entry from the execution log. This does not impact the recurring bill template or any bills that were already created.