Turn on dunning notices

Step 1: Enable dunning notices functionality

1. Go to Accounts Receivable > Setup > Configuration.

2. In the Enable functionality section, select Enable dunning notices.

3. Select Save.

Step 2: Assign user or role permissions

After dunning is enabled, assign user permissions or role permissions to each user or role that will set up or use dunning.

• For dunning setup, assign the following permissions:

  • Dunning levels: List, View, Add, Edit, Delete

  • Printed document templates: List, View, Add, Edit

  • Email templates: List, View, Add, Edit

• For users who send dunning notices, assign the following permissions:

  • Print or email dunning notices: Run, List, View

Next step: Add dunning levels.