Correct the vendor name and address on a check

You're previewing a check before you confirm it, and you notice the check has the incorrect name or mailing address for your vendor. You can't correct these items on the check you're viewing. Instead, void the check, edit the Pay-to contact, and create a new check.

Although the new check will reflect the changes on the Vendor record, the original bill will still show the old/former information. To update this information on the bill, you'll need to reverse it.

All bills and associated checks for this vendor created after you make this change will reflect the updated name and address.

1. Void the unconfirmed check you're previewing on the Print checks page.

   1. To the right of the check, select Confirm or void.

   2. At the top of the page, select Void.

   Do not print this check again (it will have the old/incorrect name or mailing address).

2. Cancel the payment request.

   This sends the bill back to the Pay bills page where you can select it again for payment.

3. Update the vendor name or mailing address.

   1. Go to Accounts Payable > All > Vendors.

   2. Find the vendor whose address you want to correct.
   3. Select Edit at the end of the row.

   4. On the Contact list tab, find the Pay-to contact.

      What you select here is what prints on checks.

   5. If the Pay-to contact is set to Same as vendor, go to the Vendor tab and update the name or mailing address in the Primary contact section.
   6. Select Save.

   1. Go to Accounts Payable > All > Vendors.

   2. Find the vendor whose address you want to correct and select Edit next to it.

   3. On the Contact list tab, find the Pay-to contact.

      What you select here is what prints on checks.

   4. If the Pay-to contact is set to Same as vendor, go to the Vendor tab and update the name or mailing address in the Primary contact section.
   5. Select Save.

4. Pay the bill again on the Pay bills page.

5. Print a new check on the Print checks page.