CSV import: Credit card transactions

You can import credit card transactions by uploading a CSV file. Imported credit card charges behave the same as other transactions created using the UI: they affect the GL and can be included in a charge payoff.

Some credit card companies no longer enable users to export their credit card statements to a spreadsheet; they enable only PDF downloads. As a work-around, try exporting the information from your transaction page.
Subscription

Cash Management

User type Business, Employee
Permissions

Credit Card Transactions: Add, Edit, View, List

Download a template

Subscription

Company

Regional availability

All regions

User type

Business
Permissions

Company Setup Checklist: Run

Download a new blank template from the Company Setup Checklist whenever you import information into Sage Intacct. Using a downloaded template is important because:

  • Templates in the Company Setup Checklist are automatically customized based on your company configuration, including any dimensions and custom fields you created.
  • Templates can be updated by Intacct at any time, especially when a new version of Intacct is released. When templates are updated, an older template might not work upon import.
Some import pages include a link that lets you download a blank template directly (instead of getting the template from the Company Setup Checklist).

To download a template from the Company Setup Checklist:

  1. Go to Company > Setup > Configuration > Import data.

    The Company Setup Checklist opens. You’ll find a list of areas that you can import information into Intacct.

  2. Decide on a type of information to upload, and select the Template link associated with that information.

If you do not see the template that you want on the Company Setup Checklist, go to Download a CSV import template.

Some templates are not kept on the Company Setup Checklist.

Prepare a CSV file for import

When you download a template, the correct headers are in the template already. All you have to do is fill in the columns with your data, save it as a CSV file, and upload the file.

The header titles in the template you download correlate to fields in Intacct. Incorrect header titles will cause an upload error.

For more information about the CSV upload process, including best practices, common errors, and how to upload your CSV file, see Prepare your file for CSV import.

Best practices

The following best practices will help you prepare your CSV file for upload.

Download a template from the Company setup checklist or an object list page.

  • Use the latest template, especially following a product release.
  • Use the correct template for the area in which you want to upload information. Different templates organize different types of information. Use a template specifically for the information that you need to upload.
  • Don’t change the titles in the header row. The header titles correlate to fields in Intacct. Incorrect header titles will cause an upload error. When you download a template from the Company setup checklist, the correct headers are in the template.
  • Read the header descriptions in the template. The header description is the cell under the header row that explains what type of information is accepted for each column. If you enter information in the wrong format, or with an incorrect accepted value, it will cause an error in your upload. The header descriptions in the template show you how the information should look. For example, the header in the GL Journal Entries template for JOURNAL shows that allows up to four characters, is required, and has no default values. The header in the Reporting Periods template shows that the STATUS only allows the values 1 or 2, which correlates to True and False, and is not a required field.
  • Enter required information. Some data is required, while other data is not. Read the description field to determine which information is required. Required information is necessary for your upload to succeed.

Save the file as a comma-separated value, or CSV, file. If saving from Excel, you could choose the comma-delimited file type.

The file will have the file extension .csv after you save it. Leave the file open until your import is successful. Excel can sometimes reformat the file if you close it before the import is successful.

Avoid common import errors

Intacct recommends following these guidelines to avoid import errors.

In Microsoft Excel:

  1. Select all cells.
  2. Right-click the cells and select Format Cells.
  3. On the Number tab, select Text and then select OK.
  4. Save the file.

The short date format is formatted like this: 3/15/2021

In Microsoft Excel:

  1. Select a column of dates.
  2. Right-click the column and select Format Cells.
  3. On the Number tab, select Date and select the short date format.
  4. Save the file.

While spaces within memo fields are allowed, make sure there are no leading or trailing spaces in any field (not just memos). Leading and trainling spaces may cause import errors. For all other fields, remove unnecessary spaces at the start or end of the data.

In Microsoft Excel:

  1. Select a range of cells.
  2. On the Home tab, in the Editing group, select Find & Select and select Replace.
  3. In the Find what box, press the space bar once. Leave the Replace with box blank.
  4. Select Replace All. A prompt opens telling you how many spaces have been removed.
  5. Save the file.

Commas are used to separate fields in CSV files.

To prevent data from shifting into the wrong columns, avoid using commas in numeric and text fields.

If you must include a comma in a text field, always surround the field with double quotes, for example "Smith, John".

Headers in your CSV file must match the template exactly, including spelling, capitalization, and spacing. Even small changes (such as adding a space or changing a letter’s case) will cause the import to fail. Always use the official template provided by Sage Intacct.

ID fields must contain exact references to customers or vendors.

ID fields must match exactly, including capitalization. For example, ven100 and VEN100 do not match.

Enter the ID exactly as it appears in Intacct or you run the risk of matching transactions to the wrong vendor or customer, or having the upload fail.

If you reference a vendor, customer, term, budget, etc., in a CSV file, whatever you’re referencing must already exist in Intacct.

For example, if you’re uploading transactions for a particular vendor, if the vendor does not already exist as a vendor in Intacct before your upload, your upload will fail.

This does not apply when creating new customers or vendors using the import process.

For more information about to correctly number line items, see CSV import: Line number examples.

For fields with predefined valid entries (such as True/False), use initial capitalization. For example True, not TRUE or true. IDs require exact case matches, while predefined entries require initial capitalization.

If your import template contains a country field, for example for an address, make sure that this field has an entry.

If your company has enabled ISO country codes, you must specify the country code in the country field for each record. If you are unsure whether ISO codes are enabled, check with your administrator or test a sample import to confirm the required format.

Format dates

When uploading your CSV file, you can select a Date Format for the dates in your file.

Date sequence Date format
Day, month, year
  • DD MM YY
  • DD.MM.YY
  • DD/MM/YY
  • DD-MM-YY
Month, day, year
  • MM DD YY
  • MM.DD.YY
  • MM/DD/YY
  • MM-DD-YY
Year, month, day
  • YY MM DD
  • YY.MM.DD
  • YY/MM/DD
  • YY-MM-DD
Day, month, year
  • DD MM YYYY
  • DD.MM.YYYY
  • DD/MM/YYYY
  • DD-MM-YYYY
Month, day, year
  • MM DD YYYY
  • MM.DD.YYYY
  • MM/DD/YYYY
  • MM-DD-YYYY
Year, month, day
  • YYYY MM DD
  • YYYY.MM.DD
  • YYYY/MM/DD
  • YYYY-MM-DD

When you select a date format here, Intacct attempts to import your file using the selected date format. If Intacct can’t import your file with the selected date format, it attempts to discover the date format used in your file and import the data using that date format.

Import a CSV file

Now that you've entered your data and looked through it for any of the common issues imports can have, you’re ready to import your file to Intacct.

To import your CSV file:

  1. Go to Company > Setup > Configuration > Import data.

  2. Find the information type that you want to import, and select the corresponding Import link.

  3. In the Import Company Information dialog, set the following and select Import:

    Import file option descriptions
    Option Description

    Browse

    Use the Browse button to locate and select the CSV file you want to import.

    Date format

    When you select a date format here, Sage Intacct attempts to import your file using the selected date format. If Intacct can’t import your file with the selected date format, it attempts to discover the date format used in your file and import the data using that date format.

    File encoding

    Leave this option set to "auto-detect" unless you're unable to import your file. Depending on your operating system, you may need to select a different type of file encoding.

    Process offline

    Some imports can take considerable time, depending on their size and how much processing the system must do on the uploaded data. If you're not sure how much time your upload will take, select Process offline. When the system completes the process, it sends an email to the address you provide in the Email results to this address field. The system also sends you any errors that may have occurred in the process. If you prefer to wait until the upload process is complete, don’t select the Process offline checkbox.

    Transactions and other records that are processed offline show a source of System in the audit trail, instead of CSV import.

    Email results to this address

    Email address to which import results and errors should be sent. You can enter multiple email addresses, separated by a semicolon (;) or comma (,).

    Sage Intacct highly recommends entering an email address.

After an import, Sage Intacct informs you if the import was successful and how many records were imported.

In a completely successful import, the confirmation page lets you verify all the records in your original file were, in fact, successfully imported without having to verify them manually.

Import offline

Some imports can take considerable time, depending on the number of transactions to import. When in doubt, select the Process offline option on the import utility page.

When the offline process is complete, Intacct sends an email to the address you entered when you imported your file. However, if the import failed, the email does not include error information. If your transactions are not appearing in Intacct, repeat the import process and deselect Process offline.

The Process offline feature does not include error information in the notification email.

Handle errors

If you experience import errors, review the importing tips and common errors.

Import errors occur when you try to import information that doesn’t match the requirements of the template. Each template has a set of required information you must enter to import the file successfully, and formats to follow for certain kinds of information. Read the descriptions in the template to determine the most accurate way to enter your data.

If individual transactions are in error, the rows in the transaction that are in error are saved in a CSV file for you along with an error code for each row. Check your email for information about specific errors. See Find and fix CSV import errors for more information.

For more information about the CSV upload process, read Prepare your file for CSV import.

Field-by-field definitions

The field definitions in your template explain what type of information is required for each field, and how to enter valid information. It's always a good idea to read the field definitions before making entries.

You can reorder the columns of your CSV file for ease of use. However, the column header must contain the field name exactly as it appears in the original template.

If you downloaded a template from the Company Setup Checklist or an object list page, your template contains the headers and dimensions that are specific to your company. The headers in a standard template might not contain field definitions specific to your company.

To import dimension values, enter information in the appropriate dimension column of the import spreadsheet. Otherwise, no information appears for that dimension.

If you relabeled any dimensions (see Terminology for more information), your dimension name does not appear in the CSV template, but the original Intacct dimension name does.

Field Name: DONOTIMPORT

#

Any row that starts with # is ignored during import.
Field Name: CARD

UI Field Name:

Credit Card

Type:

Character

Length:

20

Default Value:

None

Valid Values:

An existing valid company credit card stored within Cash Management

Dependencies:

None

Required:

Yes

Editable:

No
Field Name: DATE

UI Field Name:

Date

Type:

Date

Length:

10

Default Value:

None

Valid Values:

Any valid date format

Dependencies:

None

Required:

Yes

Editable:

No
Field Name: REF_NO

UI Field Name:

Reference Number

Type:

Character

Length:

30

Default Value:

None

Valid Values:

Any

Dependencies:

None

Required:

No

Editable:

No
Field Name: PAYEE_NAME

UI Field Name:

Payee Name

Type:

Character

Length:

80

Default Value:

None

Valid Values:

Should not be empty

Dependencies:

None

Required:

Yes

Editable:

No
Field Name: DESCRIPTION

UI Field Name:

Description

Type:

Character

Length:

1000

Default Value:

None

Valid Values:

Any

Dependencies:

None

Required:

No

Editable:

No
Field Name: CURRENCY

UI Field Name:

Transaction Currency

Type:

Character

Length:

3

Default Value:

  

Valid Values:

  

Dependencies:

None

Required:

Yes

Editable:

Yes
Field Name: BASE_CURRENCY

UI Field Name:

Currency

Type:

Character

Length:

3

Default Value

Base Currency

Valid Values:

Any defined currency, such as USD or EUR; blank denotes base currency

Dependencies:

Must reference a previously defined currency

Required:

No

Editable:

Yes

Notes:

Use only in multi-currency companies. This field defines the transaction currency. If no field is defined here, the base currency is used.
Field Name: EXCH_RATE_DATE

UI Field Name:

Exchange Rate Date

Type:

Date

Length:

10

Default Value:

Today

Valid Values:

Any valid date format

Dependencies:

None

Required:

Yes, unless you provide the EXCHANGE_RATE

Editable;

Yes

Notes:

Use only in multi-currency companies. This field determines the exchange rate as of this date.

Field Name: EXCH_RATE_TYPE_ID

UI Field Name:

 Exchange Rate Type

Type:

 Character

Length:

 40

Default Value:

 Intacct Daily Rate, unless a custom exchange rate is defined as the default

Valid Values:

 Alphanumeric and underscore

Dependencies:

 Must reference a previously defined exchange rate type

Required:

 No

Editable;

 Yes

Notes:

 Use only in multi-currency companies. Defines an optional custom exchange rate type. The Intacct Daily Rate is used if a rate is not defined here.
Field Name: EXCHANGE_RATE

UI Field Name:

EXCHANGE_RATE

Type:

Number

Length:

17, not including decimal point

Default Value:

Defaults to the exchange rate of the CURRENCY on the EXCH_RATE_DATE for the EXCH_RATE_TYPE

Valid Values:

Positive integers

Dependencies:

None

Required:

No

Editable:

Yes

Notes:

Use only in multi-currency companies. Overrides the default exchange rate, which is the product of the CURRENCY, EXCH_RATE_DATE and EXCH_RATE_TYPE.
Field Name: LINE_NO

UI Field Name:

No field name. These are the incrementing numbers on the left side of the transaction area in the Create Adjustment page.

Type:

Number

Length:

4

Default Value:

None

Valid Values:

Positive integer

Dependencies:

Start with 1 for the first line of a transaction, and increment by one for each subsequent line

Required:

Yes

Editable:

No
Field Name: ACCT_NO

UI Field Name:

Account

Type:

Character

Length:

24

Default Value:

None

Valid Values:

Must conform to primary/sub account specification in Company > Setup: Company Info

Dependencies:

Refers to a valid account number

Required:

Yes

Editable:

No
Field Name: ACCOUNTLABEL

UI Field Name:

Account Label

Type:

Character

Length:

80

Default Value:

None

Valid Values:

Any

Dependencies:

None

Required:

No

Editable:

Yes, if the bill is not partially paid or paid
Field Name: AMOUNT

UI Field Name:

Amount

Type:

Number

Length:

38,2

Default Value:

None

Valid Values:

Should be non-zero. Designate negatives with a leading dash.

Imported entries are reversed. This means expenses are credited, not debited.

Dependencies:

None

Required:

Yes

Editable:

No
Field Name: LOCATION_ID

UI Field Name:

Location

Type:

Character

Length:

20

Default Value:

None

Valid Values:

An existing valid location

Dependencies:

None

Required:

No

Editable:

No
Field Name: DEPT_ID

UI Field Name:

Department

Type:

Character

Length:

20

Default Value:

None

Valid Values:

Should be a valid department

Dependencies:

None

Required:

No

Editable:

No
Field Name: ITEM_MEMO

UI Field Name:

Memo

Type:

Character

Length:

80

Default Value:

None

Valid Values:

Any

Dependencies:

None

Required:

No

Editable:

No
Field Name: CCTRANSACTIONENTRY_PROJECTID

UI Field Name:

Project

Type:

Character

Length:

100

Default Value:

  

Valid Values:

  

Dependencies:

A valid Project

Required:

No

Editable:

  
Field Name: CCTRANSACTIONENTRY_CUSTOMERID

UI Field Name:

Customer

Type:

Character

Length:

100

Default Value:

  

Valid Values:

  

Dependencies:

A valid Customer

Required:

No

Editable:

  
Field Name: CCTRANSACTIONENTRY_ITEMID

UI Field Name:

Item

Type:

Character

Length:

100

Default Value:

  

Valid Values:

  

Dependencies:

A valid Item

Required:

No

Editable:

  
Field Name: CCTRANSACTIONENTRY_VENDORID

UI Field Name:

Vendor

Type:

Character

Length:

100

Default Value:

  

Valid Values:

  

Dependencies:

A valid vendor.

Required:

No

Editable:

  
Field Name: CCTRANSACTIONENTRY_EMPLOYEEID

UI Field Name:

Employee

Type:

Character

Length:

100

Default Value:

  

Valid Values:

  

Dependencies:

A valid Employee

Required:

No

Editable:

  
Field Name: CCTRANSACTIONENTRY_CLASSID

UI Field Name:

Class

Type:

Character

Length:

100

Default Value:

  

Valid Values:

  

Dependencies:

A valid Class

Required:

No

Editable:

  
Field Name: PAYOFF

UI Field Name:

  

Type:

Character

Length:

5

Default Value:

F

Valid Values:

T (True), F (False)

Dependencies:

None

Required:

No

Editable:

No
Field Name: PAYOFF_DATE

UI Field Name:

Date

Type:

Date

Length:

10

Default Value:

None

Valid Values:

Any valid date format

Dependencies:

Refers to PAYOFF is T or true

Required:

 No

Editable:

No
Field Name: SUPDOCID

UI Field Name:

 Attachment

Type:

 Character

Length:

 20

Default Value:

  

Valid Values:

  

Dependencies:

  

Required:

 No

Editable:

  
Field Name: TAXSOLUTIONID - This field only applies to companies subscribed to the Taxes application.
UI Field Name: Tax solution
Type: Character
Length: 100
Default Value: None
Valid Values: Alphanumeric and underscore
Dependencies: None
Required: Yes, if your organization is configured for multiple tax jurisdictions and you are importing at the top level
Editable: No
Field Name: INCLUSIVETAX - This field only applies to companies subscribed to the Taxes application.

UI Field Name:

Inclusive taxes

Type:

Character

Length:

 

Default Value:

 

Valid Values:

true, false

Dependencies:

None

Required:

No

Editable:

Yes

Notes:

This field is only applicable for VAT or GST tax solutions. If you set this field to T, enter a value in TOTALTRXAMOUNT and leave AMOUNT blank.
Field Name: TAX_LINE_NO - This field only applies to companies subscribed to the Taxes application.

UI Field Name:

No field name as such. These are the incrementing numbers for the tax lines specific to line items.

Type:

Number

Length:

4

Default Value:

None

Valid Values:

Positive integer

Dependencies:

Start with 1 for the first tax line of a line item, and increment by one for each subsequent line.

Required:

 Yes, for VAT or GST tax solutions

Editable:

Yes

Notes:

This field is only applicable for VAT or GST tax solutions.
Field Name: TAX_AMOUNT - This field only applies to companies subscribed to the Taxes application.

UI Field Name:

Transaction tax

Type:

Number

Length:

38,2

Default Value:

None

Valid Values:

Any, with negatives values designated by a leading dash

Dependencies:

None

Required:

No

Editable:

Yes
Notes: This field is only applicable for VAT or GST tax solutions. The amount entered will override the tax calculated by the tax detail.
Field Name: TAX_DETAILID - This field only applies to companies subscribed to the Taxes application.

UI Field Name:

Tax detail

Type:

Character

Length:

30

Default Value:

None

Valid Values:

Refers to a valid tax detail ID

Dependencies:

None

Required:

 Yes, for VAT or GST tax solutions

Editable:

Yes, if the bill is not partially paid or paid
Notes: This field is only applicable for VAT or GST tax solutions.
Field Name: TOTALTRXAMOUNT - This field only applies to companies subscribed to the Taxes application.

UI Field Name:

Transaction total

Type:

Number

Length:

38,2

Default Value:

None

Valid Values:

Any, with negative values designated by a leading dash

Dependencies:

None

Required:

Yes, only if INCLUSIVETAX is set to T

Editable:

Yes
Notes: This field is only applicable for VAT or GST tax solutions.