View the status of a sent e-invoice
As the e-invoice moves through the process, the status of the e-invoice is updated. You can view the status in an individual e-invoice or on the list of e-invoices, if Sage PA is your service provider.
Do one of the following:
Go to Accounts Receivable > All > Invoices.
The status is shown in the E-invoice status column.
Go to Accounts Receivable > All > Invoices and open the invoice.
The status is shown in the E-invoice status field on the invoice.
The e-invoice status isn't available in Order Entry.
If necessary, refresh the page to update the status.
E-invoice status descriptions
| E-invoice status | Description |
|---|---|
In transit | The transaction is being transmitted to the registered private platform. |
File uploaded | The transaction file has loaded to the registered private platform. |
Issued by platform | The transaction has been sent by the sending registered private platform to the recipient's (customer's) receiving platform. |
Received by platform | The transaction has been received by the receiving platform from the sending registered private platform. |
Made available | The transaction is accessible to the customer and appears in their system. |
In hand | The transaction is assumed by the customer for processing. |
Approved | The transaction was accepted by the customer. |
Partially approved | The transaction was partially accepted by the vendor. |
Disputed | The transaction has been disputed by the recipient for business reasons. This may ultimately lead to refusal or approval. |
Refused | The transaction has been refused by the recipient. |
Payment sent | Payment for the transaction has been initiated. |
Payment received | The vendor has received partial or full payment for the transaction. |
Rejected | The transaction has been rejected on technical grounds, for example the format is incorrect, or the transaction does not comply with the defined standard. |
