Configure email services for AP Automation

Use AP supplier invoice automation settings in Configure Accounts Payable to:

  • View a list of email addresses to use when submitting AP supplier invoices.
  • Add an email address to get notifications when documents do not process.

Find your Sage-provisioned email addresses

When AP Automation is enabled, Sage email addresses are set up for you to use when submitting AP supplier invoices by email. You are assigned a unique email address for the top level, plus one for each entity. These addresses are not editable.

  1. Go to Accounts Payable > Setup > Configuration.

    If you have a multi-entity company, view Configuration from the top level to see AP supplier invoice automation settings.

  2. Under AP supplier invoice automation settings, select Configure next to Email services.

    The Configure Email Services pop-up window opens, showing the list of entities, their default locations, and their provisioned mailboxes. Copy the email address from the Mailbox column for the entity you want to use.

Add an email address for notifications

By default, Intacct does not send notifications when emailed documents fail to process. Add an email address to receive notifications when the original sender receives a bounce-back email and documents do not process.

  1. Go to Accounts Payable > Setup > Configuration.

    If you have a multi-entity company, view Configuration from the top level to see AP supplier invoice automation settings.

  2. Under AP supplier invoice automation settings, select Configure next to email services.

    The Configure email services pop-up window opens, showing the mailbox configuration.

  3. For Email bounce-back notifications, select Send to the following email address.

  4. Enter the email address to receive notifications.

  5. Select Save.