Enhanced interface

Notify suppliers that they've been paid

You can enable suppliers to receive a payment notification via email after a payment has been confirmed in Intacct. Payment notification emails typically include an attached PDF of the payment copy, but you can configure Accounts Payable to omit this attachment or include payment details in the email body itself.

Enable suppliers to receive payment notifications

Decide which suppliers to notify of payments, and verify that they have an email address on record for the Pay-to contact.

If the supplier has a secondary email address that should receive notifications, add this to the contact record. Learn how to configure Accounts Payable to include secondary email addresses in automatic payment notifications.

Payment notifications are sent via email after a payment is confirmed in Intacct. Learn what's included in the payment notification email.

Go to Accounts Payable > All > Suppliers and select Edit beside the appropriate supplier.
On the Payment Information tab, select Send automatic payment notification.
On the Contact list tab, verify the supplier name and email address.
The payment notification email is sent to the email address listed in the Pay-to contact for the supplier. The supplier Print as name appears in the email greeting line.
If the supplier Pay-to contact is set to Same as supplier, the Print as name and email address come from the first tab of the supplier record.
Select Save.

Process payments with notifications

AP supplier invoice payments work the same, regardless of whether suppliers are enabled for payment notification. When you confirm payments, we check whether any of the suppliers have payment notifications enabled. Those suppliers receive payment notifications via email.

Go to Accounts Payable > All > AP supplier invoices > Pay AP supplier invoices.
Select the contact to be used for email notifications from the Send payment notifications from dropdown.
The name and email address will appear in the body of payment notification emails, and emails will be sent from this email address.
After the payments are confirmed, notifications are automatically sent to suppliers.
For standard ACH payments or cheques, notifications aren't sent immediately. First generate the payment file or print the cheques, then confirm the payments.

Determine the "from" contact to be used in payment notification emails

When you’re paying AP supplier invoices, you can select the "from" contact to use in payment notification emails. On the Pay AP supplier invoices page, select the Send payment notifications from option. By default, the contact is set to the user who is paying the AP supplier invoices.

Contact information for this user is used for two purposes:

Payment notification emails will be sent "from" this contact's email address.
The name and email address from this contact are included in the email body in case the supplier has questions about the payment.

If you don't want to use a specific user's contact information, consider creating a generic user such as "Accounts Payable." The contact information for this user can have a generic name and email address to use for payment inquiries.

If you're using AP payment approvals, you can set up to use a single contact for all payment notifications.