Enable or disable custom discounts in Accounts Receivable

Custom discounts allow you to edit the discount that you apply to an AR sales invoice at the time you receive payment.

How custom discounts work

Sometimes you need to edit a discount on the fly, such as when you receive a payment that does not match the terms that you've set. Perhaps the customer payment includes a rounding error, or the customer missed the grace period but still calculated for the discount. Without custom discounts, you need to manage the difference by creating adjustments. With custom discounts, you can dynamically adjust the discount as you receive payment.

Custom discounts can be applied only when receiving a payment, though it can be a partial payment. At your discretion, you can apply a custom discount each time you receive payment. This allows you to apply multiple discounts to a single AR sales invoice.

When you are configured for custom discounts, you'll see the following new fields in Receive Payments, for selected AR sales invoices:

• Applied discount: The total amount of custom discounts applied to this AR sales invoice to date. This field is also displayed when you view an AR sales invoice to which you have previous applied custom discounts.
• Discount to apply: An editable field where you can enter the custom discount.

Turn on or turn off the ability to customize the discount amount

1. Go to Accounts Receivable >Setup > Configuration.
   Or go to Company > All > More > Subscriptions, then select Subscriptions. Select Accounts Receivable, then select Configure.
2. In Enable functionality, select Enable custom discount.

   To turn off the setting, deselect the checkbox.

3. Select Save.