Add or remove an administrator

A user with administrator privileges is given the highest possible level of system access, including the ability to:

  • Configure and subscribe to applications
  • Create users
  • Assign permissions to users

A full administrator has complete administration privileges, including the ability to create other full administrators, access to all features in Platform Services, which let admins edit pages in Intacct.

Additionally, in role-based companies, full administrators can use the Try role feature. Limited administrators have all administration privileges, except for the aforementioned items.

Assigning a user as an administrator grants the highest possible level of system access and should be done with discretion.

Intacct recommends at least two full admins for each company.

You can assign admin privileges to a Business user; you cannot assign admin privileges to any other user type. The only way to give admin privileges to an individual with a user type other than business, is to first make that individual a Business user.

Full admins have permissions for different types of tasks. These tasks include creating users, subscribing to applications, payment information, and so on. Limited administrators can have a subset of these specific privileges.

Both administrators and limited administrators have access to private financial reports so they can manage access to the reports.

Grant administrator privileges to a user

You add an administrator in the same way that you add other users, except that you set Admin privileges to Full or Limited.

Only a full administrator can create other administrators. You must have at least one user with administrator access at all times.

Assign permissions to the administrator

Although administrators automatically have permission to create users, most other tasks require permissions.

Be sure to assign permissions to the administrator. For example, if the administrator will be creating suppliers, be sure to grant access to suppliers in Accounts Payable.

Remove an administrator

Users with administration privileges can be modified or removed like any other user. However, you cannot modify or remove a user assigned as an administrative contact because they’re the main contact for the company. To remove a user assigned as an administrative contact, you must first change the administrative contact to a different administrator user.

Use the following steps to change the administrative contact:

  1. Go to Company > Setup

  2. Under Configuration, select Company > Edit > Administrative contact

  3. Select an alternative administrator in the User field

  4. Select Save.

After the administrative contact for the company has been modified, you can go back and edit that user's profile.

For temporary changes, like reactivating a locked-out admin, you can revert the admin contact afterward when the update is complete.

If you're the only admin and your account is locked, ask your support contact to log a Support case to unlock your account.