Unsubscribe from an application
Have you changed your business direction or reorganized your company and do not need or want to switch to a different subscription? It's easy to cancel most unneeded subscriptions.
You can cancel all subscriptions except the core applications that are basic to your company. Core applications are:
- Company
- General Ledger
- Cash Management
- Sage Cloud Services
| Subscription |
Administration |
|---|---|
| Regional availability |
All regions |
| User type |
Business user with admin privileges |
| Permissions |
Application subscriptions: List, View, Subscribe, Configure |
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Go to Company > Admin > Subscriptions.
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On the Applications tab, select the appropriate application icon or toggle.
If an application has a link to View options, there are additional application options to choose from.
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Select Cancel subscription.
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Select Yes to confirm that you want to cancel.
If you cancel an application by mistake, just select the subscribe toggle to re-enable it. Your data will still be intact. However, you'll probably have to repeat your original configuration steps.
Inventory Control and Supplies Inventory
As your company needs change, you might want to change your inventory management subscription.
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Perhaps you're expanding and want to sell items to customers. You can unsubscribe from Supplies Inventory and subscribe to Inventory Control and leverage the full suite of Inventory Control features.
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If you’re subscribed to Inventory Control but only need to manage internal supplies, you can unsubscribe from Inventory Control and subscribe to Supplies Inventory.
In either case, you must first cancel your subscription from one application to subscribe to the other.
When you unsubscribe from Inventory Control, the configuration settings are deleted and warehouse users are converted to client users. Additionally, tracked items on open sales transactions (not yet converted or closed) cannot be returned.
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If Supplies Inventory was previously enabled as a feature in Inventory Control, when you subscribe to Supplies Inventory the original system-generated supplies transaction definitions and supplies items can be reactivated.
When you unsubscribe from Supplies Inventory, Supplies Inventory configuration settings are deleted and supplies items become inactive.
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If you subscribe to Inventory Control and enable Supplies Inventory, pre-existing supplies items can be reactivated.
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If you want to use supplies items as regular inventory items with Order Entry or Purchasing, zero-out supplies item quantities before unsubscribing.
Switch from Inventory Control to Supplies Inventory
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Go to Company > Admin > Subscriptions.
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On the Applications tab, scroll down to Inventory Control and Supplies Inventory and select View options.
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Select the toggle to cancel the subscription.
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Select Cancel subscription.
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Select Yes to confirm that you want to cancel.
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On the Subscriptions page, select the toggle for Supplies Inventory.
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At the prompt, select Subscribe.
When the subscribe process completes, you can continue the supplies setup on the Inventory Control configuration page. Learn how to set up Supplies Inventory.
Switch from Supplies Inventory to Inventory Control
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Go to Company > Admin > Subscriptions.
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On the Applications tab, scroll down to Inventory Control and Supplies Inventory and select View options.
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Select the toggle to cancel the subscription.
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Select Cancel subscription.
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Select Yes to confirm that you want to cancel.
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On the Subscriptions page, select the toggle for Inventory Control.
When automatic setup completes, the Inventory Control configuration page displays. Learn how to configure Inventory Control.
