Enhanced interface

Enable or disable 2-step verification for specific users

2-step verification adds an extra layer of login security. Each time a user logs in, they'll need to enter a verification code they receive through a text message, authenticator app, or phone call.

If your company has enabled 2-step verification for selected users, then you need to enable 2-step verification for each user individually that needs this extra layer of security. You can also change your company settings to enforce 2-step verification for all users in your company.

Your company can use both SSO and 2-step verification together for additional security.

Enable 2-step verification for a specific user

Subscription	Administration
Regional availability	All regions
User type	Business user with admin privileges
Permissions	Users: List, View, and Edit

Go to Company > Admin > Users, roles, and groups > Users.
Select Edit beside a user record.
On the User information tab, select Enable 2-step verification.
Select Save.
In the Verify your identity window, enter your account Password.
Select Done.

Disable 2-step verification for a specific user

Subscription	Administration
User type	Business user with admin privileges
Permissions	Users: List, View, and Edit

Go to Company > Admin > Users, roles, and groups > Users.
Select Edit beside a user record.
On the User information tab, deselect Enable 2-step verification.
Select Save.
In the Verify your identity window, enter your account Password.
Select Done.