Hold or resume a revenue schedule—Contracts

This topic describes how to place a revenue schedule on hold and how to resume a revenue schedule that was previously on hold.

Place a revenue schedule on hold

Placing a contract schedule on hold temporarily stops the schedule. You will not be able to post recognition from the schedule while it's on hold. If you want to permanently stop a contract schedule, cancel the contract schedule.

Note the following about placing a contract schedule on hold:

  • The hold function applies to both revenue schedule 1 and revenue schedule 2.
  • The hold takes effect on the date that you select as the Hold date when you place the contract schedule on hold.
  • The contract schedule will display the Hold date while the schedule is on hold.
  • If there are one or more Open periods scheduled to post before the Hold date, the contract schedule's status will still equal "In progress".
  • You can edit the revenue schedule while it's on hold. However, you cannot change the revenue template or the template start and end dates for a contract line while its revenue schedule status is On hold. If you want to edit this information, resume the revenue schedule.
  • If the contract line is scheduled for renewal while contract schedules are on hold, the renewal process will still renew the contract line. The child contract line schedule status will be Open. The original contract line schedule status will still be On hold until you resume or cancel it. To prevent the contract line from renewing, clear the Renew checkbox on the contract line prior to the renewal date.
  • You cannot cancel a contract line that has schedules with On hold status. Resume the contract schedules to cancel the contract line.
  • If your company is also subscribed to the Software Digital Board Book: placing a revenue schedule on hold doesn’t affect MRR.
  • If you want to place an undelivered contract line on hold, you must use the contract line start date as the hold date. The Delivery status will still be "Undelivered", but the revenue schedule status will be "On hold". Before you can deliver the contract line, you must resume it from hold using the contract line start date as the resume date.
  • For kit contract lines: You can place the billing schedule on hold for the kit item contract line. You can place the revenue schedules on hold for the kit component contract lines.

To place a revenue schedule on hold:

  1. Open an existing contract in Edit mode.
  2. In the Contract lines section, select the pencil icon next to the contract line you want to put on hold.
  3. In the Contract lines popup window, select More Actions and then select Hold contract line.
  4. In the Hold Schedules for Contract Line dialog box, use the calendar tool to select a Hold date.
  5. Optionally, enter any text regarding the hold in the Memo field. This field has a 500 character limit.
  6. In the Schedules to hold section, select the Revenue schedules checkbox and select OK.

    A green confirmation message appears at the top of the Contract lines window.

Resume a revenue schedule

Resuming a contract schedule releases the hold and allows the open periods to be available for posting.

Note the following about resuming a revenue schedule:

  • The resume action resumes both revenue schedule 1 and revenue schedule 2.
  • If the schedule has Posting type = Automatic: When you resume the revenue schedule, Intacct automatically posts the revenue recognition for past periods using the specified Resume date as the posting date. It does not use the previously scheduled posting dates.
  • For revenue schedules that use the Predefined percentages, Quantity-based, Project percent complete, or Task percent complete recognition methods and Posting type = Manual: On resume, Intacct sets the status of all revenue schedule entries to Open and does not change the scheduled posting dates or amounts.
  • For revenue schedules that use the Straight line or Daily rate recognition methods and the contract line Delivery status = Undelivered: The resume action and the Revenue adjustment option will not affect the revenue schedule. When you later deliver the contract line, the Revenue adjustment option and Delivery date will affect the revenue schedule.
  • If the contract line is participating in an MEA allocation, you cannot resume the contract line using a date that is earlier than the MEA allocation effective date. In this scenario, do one of the following:
    • Clear the applicable MEA allocation, resume the contract line, and then create a new MEA allocation effective on the applicable effective date.
    • Use a resume date that is after the MEA allocation effective date.
  • For kit contract lines: You can resume the billing schedule for the kit item contract line. You can resume the revenue schedules for the kit component contract lines.

To resume a revenue schedule:

  1. Open an existing contract in Edit mode.
  2. In the Contract lines section, select the pencil icon next to the contract line you want to resume.
  3. In the Contract lines popup window, select More Actions and then select Resume contract line.
  4. In the Resume Contract Schedules dialog box, use the calendar tool to select the desired Resume date.

    The Resume date must be on or after the Hold date.

  5. Optionally, enter a note regarding the resume action in the Memo field.

  6. In the Schedules to resume section, select Revenue schedules.
  7. If you want to use a Revenue adjustment type that is different than the type on the associated revenue template, use the dropdown list to select the desired type.

    This field is only applicable for revenue templates where the Recognition method = Straight line or Daily rate.

  8. Select OK.

    A green confirmation message appears at the top of the Contract lines popup window.

View hold or resume details

You can access the audit trail on the contract line to view hold or resume details such as hold or resume dates, modified dates, and memos. Learn more about the audit trail.

Field descriptions

Hold dialog box

Hold dialog box field descriptions
Field Description
Hold date

The date on which the hold takes effect for the selected contract schedules. You can have a different Hold date for a billing, revenue, or expense schedule.

A Hold date isn’t required. If you leave the Hold date field blank, the Hold date defaults to the last posted schedule entry date +1.

Memo Free form text entry. This field has a 500 character limit.
Schedules to hold

Select one or more of the following contract schedules to put on hold:

  • Billing schedules
  • Revenue schedules
  • Expense schedules

A grayed-out checkbox next to a contract schedule indicates that the schedule is already on hold. Open the schedule to see the Hold date or choose More actions -> View audit trail from the contract line popup window to view hold information.

Resume dialog box

Resume dialog box field descriptions
Field Description
Resume date

The date on which the resume takes effect for the selected contract schedules. You can have a different resume date for a billing, revenue, or expense schedule. The Resume date must be on or after the schedule's Hold date.

The Resume date is required.

Memo Free form text entry. This field has a 500 character limit.
Revenue adjustment type

Specifies what Intacct should do with revenue that was scheduled to post while the schedule was on hold. This field is only applicable for revenue templates where the Recognition method = Straight line or Daily rate.

Options are:

  • Use template default: Uses the Revenue adjustment option selected on the associated revenue template.

  • Catch-up: One time: Sets the Scheduled posting date for all revenue that was scheduled prior to the Resume date to the Resume date.
  • Catch-up: Distributed: Recalculates the revenue schedule term using the Resume date as the start date and spreads the total revenue amount across the shortened schedule so that any periods skipped during the hold are eventually caught up.
  • Walk forward: Regenerates the revenue schedule as of the Resume date and pushes the end date out to the date that is equal to the number of days from the original revenue template Start date to the Resume date. Intacct prorates any partial periods. The whole period amount remains equal to the originally scheduled whole period amount.
Schedules to resume

Select one or more of the following contract schedules to resume:

  • Billing schedules
  • Revenue schedules
  • Expense schedules