Accounts Payable

Void a payment directly from the Posted payments page

Save time by voiding posted payments directly from the Posted payments page.

Previously, the method you used to void a payment depended on the payment method. That might require voiding the payment from the Cheque, Bank, or Credit card register report, or from Manual payments.

Now, the Void link is conveniently available on the Posted payments page, where you typically view the completed payments. No Cash management permissions are required to void the payment.

Details

• The Void link for a payment is available when you are viewing the list from the entity where you created the payment.
• The Void link does not appear for transactions that were previously voided.
• From the popup, you can reverse AP supplier invoices (where allowed) at the same time you void the associated payment.
• You can still void transactions from the Cheque register or the Bank register report.

How it works

1. In the entity where the payment was created, go to Accounts Payable > All > Payments > Posted payments.
2. Filter the columns to find the payment you want to void.
3. Select Void next to the payment.
4. Enter a Void the payment on date.
5. Enter a Memo to record the reason for voiding the transaction.
6. Select Submit.

Permissions and other requirements

Subscription	Accounts Payable
Regional availability	All regions
User type	Business
Permissions	Posted payments: Void