Accounts Payable

Send automatic supplier payment notifications to more recipients

This idea came from you

You’re no longer limited to sending automatic payment notification only to the supplier's primary email address. Now, when you make a simple configuration change, Sage Intacct sends automatic notifications to the secondary email address, as well.

Details

Enable the option to include secondary email addresses in your Accounts Payable configuration.
Before a supplier can receive automatic payment notifications, you must enable payment notifications on the supplier record.
Sage Intacct sends the payment notification to the Primary email address and Secondary email address of the Pay-to contact specified on the Contact list tab of the supplier record.

If the Pay-to contact is set to Same as supplier, Intacct uses the Primary and Secondary email addresses for the supplier primary contact, shown on the Supplier tab.
If there's no secondary email address defined for the contact, Intacct sends a payment notification to the first email address only. This does not generate an error.
Payment notification emails that you send when viewing a posted payment are sent to the primary email address only.

How it works

Enable secondary email payment notifications

Go to Accounts Payable > Setup > Configuration.
In the Enable functionality section, select Include secondary email contacts in automatic payment notifications.
Select Save.

Set up a supplier to receive payment notifications

Go to Accounts Payable > All > Suppliers and select Edit beside the appropriate supplier.
On the Payment Information tab, select Send automatic payment notification.
On the Contact list tab, verify the supplier name and email address.
The payment notification email is sent to the primary and secondary email addresses listed in the Pay-to contact for the supplier. The supplier Print as name appears in the email greeting line.
If the supplier Pay-to contact is set to Same as supplier, the Print as name and email addresses is taken from the first tab of the supplier record.
Select Save.

Send automatic payment notifications

After you adjust your setup to send notifications to secondary email addresses, supplier payment notification works as follows:

You create a payment request in Pay AP supplier invoices, making sure the contact selected for Send payment notifications from is the contact that you want to appear as the sender.
After the payment requests are approved, you process and confirm the payment as is appropriate for the payment method.
Some payments, such as cash, credit card, or record transfers, are confirmed as soon as the payment request is approved.
If the supplier is set up for automatic payment notification, Sage Intacct emails a notification to the primary and secondary email addresses for the supplier Pay-to contact. Intacct uses the contact that you selected in Pay AP supplier invoices as the sender, unless your payment approval configuration specifies another contact record.

Permissions and other requirements

Subscription	Accounts Payable
Regional availability	All regions
User type	Business
Permissions	Accounts Payable Pay bills: Run
Configuration	Enable Include secondary email contacts in automatic payment notifications in Accounts Payable Configuration.
Restrictions	Secondary email addresses are supported for payment notifications that Sage Intacct sends automatically when the AP supplier invoice is paid.