Accounts Receivable

Enhancements to how you apply credits

We’re excited to introduce a set of enhancements designed to streamline how you apply credits when receiving a payment. These updates are based on your feedback and are designed to reduce clicks, simplify workflows, and improve overall usability.

Key benefits

  • Save time by applying a credit to multiple AR sales invoices in a single payment, eliminating the need to post separate transactions for each AR sales invoice.
  • Forego the math and let Sage Intacct determine how to apply credits across multiple AR sales invoices, using the waterfall method.
  • Stay efficient while working from the Advances or AR adjustments list, where you can now receive a payment at the same time that you apply credits.
  • Easily apply a credit that exceeds the value of a single AR sales invoice, as long as multiple AR sales invoices are selected.

Apply credits with more flexibility in Receive payments

We've added a new Apply credits button to Receive payments. You can use it to select credits that you want Intacct to distribute across your selected AR sales invoices, using the waterfall method.

The Apply credits button on Receive payment opens the Credit details page, which shows the available credits for this customer

Example

Say that your customer has a credit in the amount of 1000 and has made a payment in the amount of 200, which will fully pay their 3 open AR sales invoices that total 1200. It does not matter to you which credits are applied to which AR sales invoice.

To quickly record the payment in Receive payments—New!, you would do the following:

  1. Add the 3 AR sales invoices in the amounts of 300, 400, and 500.
  2. Add the amount received and update any other payment details.
  3. Select Apply credit, which opens the Credit details page.
  4. Select the credit for 1000.

  5. Select Save and return to the Receive payment page.

    Intacct automatically distributes the credits across the 3 selected AR sales invoices.

  6. Select Post and the payment is complete.

Good to know

  • Apply credits is available when you receive a payment from a single customer.
  • The total credits that you select must not exceed the sum amount of the selected AR sales invoices.
  • You can override the credit distribution amounts before you post.
  • You can receive payment for any amount up to the total AR sales invoice amount minus the value of the selected credits.
  • If you prefer to control which credit is applied to which AR sales invoice, you can apply credits by selecting them for each AR sales invoice individually, as before. Choose the method that works best for your workflow.

More options when applying a credit from the Advances list

To make your workflow more efficient, we've enhanced the Apply more option on AR advances to allow you to do the following:

  • Apply the advance to multiple AR sales invoices

  • Receive payment on the remaining AR sales invoice balance

Example

Say that your customer previously paid an advance in the amount of 200 and has AR sales invoices for in the amounts of 150 and 175. You want to apply the advance to the open AR sales invoices, along with the customer's payment of 125.

  1. On the AR advances list, select Apply more for the advance.
  2. Select and add the AR sales invoices that you want to apply the advance to.
  3. Intacct opens the Receive payments page, where you can see that the system automatically distributed the advance between the two AR sales invoices.

  4. Under Payment information, enter the Amount received from the customer, and then select Post.

The AR sales invoices are paid in their entirety and the advance is fully applied.

Good to know

  • When you select multiple AR sales invoices, the advance is applied to the AR sales invoices using the waterfall method.
  • You can override the credit distribution amounts before you post.
  • You can receive payment for any amount up to the total AR sales invoice amount minus the value of the advance.

Apply multiple adjustments to AR sales invoices from AR adjustments list

Apply multiple adjustments for a customer simply by selecting the transactions in the AR adjustments list. You can even receive payment at the same time that you apply the credits, without leaving the AR adjustments list.

Select rows for the credits that you want to apply, then select the Apply credits button.

Example

Say you have a customer who has several unapplied credits that you want to clear.

  1. On the AR adjustments list, select the credits that you want to apply, and then select Apply credits.

  2. Select the AR sales invoices that you want to apply the credits to, and then add them to the Receive payments page.

    Intacct automatically distributes the credits across the selected AR sales invoices.

You then have the option to adjust how the credits are applied or to add a customer payment. However, because you’re concerned only with clearing the credits, you select Post.

Good to know

  • Selected credits must be for the same customer and use the same currency.
  • When you select multiple AR sales invoices, credits are applied to the AR sales invoices using the waterfall method.
  • You can override the credit distribution amounts before you post.
  • You can receive payment for any amount up to the total AR sales invoice amount minus the value of the selected credits.
  • The selection box appears only for Posted and Partially paid adjustments.

Permissions and other requirements

Subscription

Accounts Receivable
Regional availability

All regions
User type

Business
Permissions
  • Manage payments: List, View, and Add
  • Receive Advances: List, View
  • Adjustments: List, View