Reverse an AR sales invoice

Reversing an AR sales invoice allows you to track your changes and maintain an audit trail. Intacct retains the original AR sales invoice transaction and creates a new transaction that zeros out the AR sales invoice. You can reverse AR sales invoices with the following states:

  • Posted, if the reversal of unpaid AR sales invoices is not enabled.

    To reverse posted AR sales invoices instead of deleting them, enable AR sales invoice reversal in your AR configuration, which replaces the Delete checkbox with a Reverse link. This option helps you track your changes and maintain an audit trail for your AR sales invoices.

  • Partially paid
  • Paid
  • No value

The steps to reverse an AR sales invoice depend on whether the AR sales invoice is unpaid or paid.

After you reverse an AR sales invoice, you can't undo the reversal. However, you can create another AR sales invoice to replace it.

Reverse an unpaid AR sales invoice

An AR sales invoice with a state of Posted or No value is unpaid. It does not have an associated payment.

  1. Go to Accounts ReceivableAll > AR sales invoices.
  2. Find the AR sales invoice that you want to reverse.
    Use the fields at the top of the AR sales invoices list to filter for the supplier, date, or other information.
  3. Select More actionsReverse at the end of the row.
  4. Review the reversal date and memo, making any changes you need.
    • Reverse the transaction on date: Select the date for reversing the transaction. This date is usually the original transaction date or a later date.
    • Memo: It’s recommended that you enter the reason for the reversal.
  5. Select Submit.
  1. Go to Accounts ReceivableAll > AR sales invoices.
  2. Find the AR sales invoice that you want to reverse.
    Use the fields at the top of the AR sales invoices list to filter for the supplier, date, or other information.
  3. Select the Reverse link to the right of the AR sales invoice.
  4. Review the reversal date and memo, making any changes you need.
    • Reverse the transaction on date: Select the date for reversing the transaction. This date is usually the original transaction date or a later date.
    • Memo: It’s recommended that you enter the reason for the reversal.
  5. Select Submit.

Reverse a paid AR sales invoice

An AR sales invoice with a state of Partially paid or Paid has an associated payment. To reverse a paid AR sales invoice, you first reverse the payment, then reverse the AR sales invoice.

Alternatively, you can also reverse the AR sales invoice during the process of reversing the payment. Learn more about reversing a posted payment.

Reverse a payment on an AR sales invoice

  1. Go to Accounts Receivable All > Payments > Posted payments.
  2. In the list of Posted Payments, select Reverse beside the appropriate row.

    The Transaction Reversal Date window appears.

  3. Review the reversal date and memo, making any changes you need.
    • Reverse the transaction on date: Select the date for reversing the transaction. This date is usually the original transaction date or a later date.
    • Memo: It’s recommended that you enter the reason for the reversal.
  4. Select Submit.

Intacct retains the original payment transaction, and creates a new transaction that essentially zeros out the payment, which provides an audit trail. Now the AR sales invoice has no payment associated with it. You can simply reverse it.

Reverse the associated paid AR sales invoice

  1. Go to Accounts ReceivableAll > AR sales invoices.
  2. Find the AR sales invoice that you want to reverse.
  3. Select More actionsReverse at the end of the row.

    The Transaction Reversal Date window appears.

    • Memo: Enter the reason for the reversal.
    • Reversal date: Select the date for reversing the transaction. This date is usually the original transaction date or a later date.
  4. Review the reversal date and memo, making any changes you need.
  5. Select Submit.
  1. Go to Accounts ReceivableAll > AR sales invoices.
  2. Select the Reverse link to the right of the AR sales invoice you want to reverse.

    The Transaction Reversal Date window appears.

    • Memo: It’s recommended that you enter the reason for the reversal.
    • Reversal date: Select the date for reversing the transaction. This date is usually the original transaction date or a later date.
  3. Review the reversal date and memo, making any changes you need.
  4. Select Submit.