Enhanced interface

Place or release an AP purchase invoice on hold

You can place an AP purchase invoice on hold to exclude it from the Pay AP purchase invoices list and prevent it from being paid. For example, you might want to place an AP purchase invoice on hold if the dollar amount is wrong, or your company is disputing the AP purchase invoice, or you simply didn't receive the goods.

After the issue is resolved, you can release the hold. The AP purchase invoice is included in the Pay AP purchase invoices list, if it is posted.

Are you using AP purchase invoice approvals? When you edit a posted AP purchase invoice to add or remove a hold, the AP purchase invoice is submitted for approval.

Place an AP purchase invoice on hold

Subscription	Accounts Payable
User type	Business
Permissions	AP purchase invoices: List, View, Edit

Go to Accounts Payable > All > AP purchase invoices.
Find the AP purchase invoice that you want to place on hold.
Select More actions > Edit at the end of the row.
On the Transaction tab, select Place this AP purchase invoice on hold.
Select Submit or Post.

Go to Accounts Payable > All > AP purchase invoices.
Select Edit next to the appropriate AP purchase invoice.
On the Transaction tab, select Place this AP purchase invoice on hold.
Select Submit or Post.

Release an AP purchase invoice on hold

Subscription	Accounts Payable
User type	Business
Permissions	AP purchase invoices: List, View, Edit

Go to Accounts Payable > All > AP purchase invoices.
Find the AP purchase invoice that you want to release from hold.
Select More actions > Edit at the end of the row.
On the Transaction tab, deselect Place this AP purchase invoice on hold.
Select Submit or Post.

Go to Accounts Payable > All > AP purchase invoices.
Select Edit next to the appropriate AP purchase invoice.
Deselect Place this AP purchase invoice on hold.
Select Submit or Post.

Cannot place an AP purchase invoice on hold?

For AP purchase invoices in the following states, you need to take an additional step before you can place them on hold.

states that do not support placing the on hold
State	Resolution
Submitted	For AP purchase invoices that have been submitted for approval and are not partially approved, you can recall the AP purchase invoice and then edit it.
Partially approved	Ask the next approver to decline the AP purchase invoice, then edit the AP purchase invoice to place it on hold.
Selected	If the AP purchase invoice is selected for payment, return it to the posted state before placing it on hold. Learn how to Cancel a payment request (Deselect AP purchase invoices to pay)
Paid	You cannot place an AP purchase invoice on hold after you paid it in full. Partially paid AP purchase invoices can be placed on hold.