Enhanced interface

Reverse an unpaid charge payoff

You can reverse an unpaid charge payoff if the AP purchase invoice that it created is not selected for payment. After the unpaid charge payoff is reversed, the associated AP purchase invoice is also reversed.

If the AP purchase invoice is selected for payment, cancel the payment request or remove the draft payment request from the Pay AP purchase invoices outbox, then reverse the charge payoff.

Reverse the charge payoff in the entity in which it was created. After reversal, the credit card transactions within the charge payoff are available to include in a new charge payoff. However, you cannot edit a credit card transaction after it's been included in a charge payoff because it's associated with an Accounts Payable AP purchase invoice. In this case, recreate the credit card transaction.

To keep your aging reports balanced, select the original transaction date as the reversal date.

You cannot undo a reversal; the original charge payoff can no longer be used. However, you can create another payoff to replace the original and pay off credit card transactions.

Subscription	Cash Management
User type	Business Employee
Permissions	Charge payoffs: List, View, Reverse

Subscription

Cash Management

User type

Business

Employee

Permissions

Charge payoffs: List, View, Reverse

Go to Cash Management > All > Credit card > Charge payoffs.
Find the charge payoff that you want to reverse.
Select More actions > Reverse at the end of the row.
Select the date for reversing the payment.
Select Submit.

Go to Cash Management > All > Credit card > Charge payoffs.
Select Reverse for the appropriate payoff.
Select the date for reversing the payment.
Select Submit.

The charge payoff and the associated AP purchase invoice are reversed. Two entries appear on the Charge payoffs list, one for the reversed transaction and one for the reversal.