Before you begin

What to expect

An authorized signer for your organization will sign MineralTree's terms of service and complete their "know your customer" (KYC) onboarding process.

After you subscribe to Vendor Payments powered by MineralTree in Sage Intacct, your primary contact will receive an email from a MineralTree representative to discuss next steps.

Your company's primary contact will be asked to provide the information outlined in the checklist below. The checklist information that you enter is securely stored and processed by MineralTree. You can find MineralTree's privacy policy, including processing and data retention periods, on the Configure Vendor Payments powered by MineralTree page in Intacct.

If you need help with completing the onboarding application, you can contact your dedicated MineralTree implementation manager through the Moxo onboarding portal. You can also contact Sage Intacct Support.

As part of the onboarding process, MineralTree's payment processing partners evaluate the information you provide in accordance with "Know Your Customer (KYC)" or other eligibility criteria. After MineralTree has received verification of the provided information, you'll either be prompted to continue onboarding, or your application will not be approved. If your application is not approved, your MineralTree implementation manager will reach out so you know why it was not approved.

Gather company information

Below is a list of the information that you'll be asked to provide to MineralTree to complete their application.

Verify that your business meets MineralTree's account criteria.

Category Details

Basic company information

General information

  • Company full legal name

  • Phone number

  • Primary address

  • Company website

Primary contact information

  • Name

  • Phone number
  • Email address

Company structure

  • Parent company name

  • Company description

  • Company phone number

  • Company website URL

  • SIC/NAICS code

  • Year of incorporation/formation

  • State of incorporation/formation

Company ownership information

For individuals owning 25% or more interest in the company.

This includes:

  • Beneficial owner

  • Control person

  • Authorized signer

Company Controller details

  • Full name

  • Email address

  • Title

  • Residential address

  • Cell phone number

  • US government ID issue date

  • Date of birth

  • Social security number

  • Percent ownership of company

  • Political exposure

Beneficial Owner details

  • Name

  • Residential address

  • Email address

  • Percent ownership

  • Social security number or Tax ID

  • Political exposure

Entity and funding account information

Required for each entity with a unique funding account.

Entity details

  • Name

  • DBA name

  • Tax ID (EIN)

  • Registered mailing address

  • Ownership type

  • Entity structure

  • The following estimated values (if available):

    • Estimated annual sales (previous FY)

    • Projected daily value card volume

    • Projected average single ACH transaction amount

    • Projected maximum single ACH transaction amount

    • Projected maximum daily ACH transaction amount

    • Projected maximum monthly ACH transaction amount

Bank details

  • Bank name

  • Routing number

  • Account number

Have documents ready to upload

Personal identification documents

  • Company Controller's US government-issued identification

  • If you have one or more beneficial owners who are individuals, you'll need personal identification documents for each beneficial owner:

    • Beneficial Owners' social security numbers

    • Beneficial Owners' US government-issued identification

  • If you have one or more beneficial owners who are business entities, you'll need a Tax ID number for each entity listed as a beneficial owner

  • Audited financial statements for the previous 2 years

Company records

  • Company W-9 form (most recent)

  • Company audited annual financial statements or Tax returns (2 most recent years)

  • Articles of Incorporation or Organization Chart

Bank records for each account

  • Voided check or Bank letter

  • Monthly account statements for previous 2 months