Pay a vendor with Vendor Payments powered by MineralTree

Paying a vendor with Vendor Payments powered by MineralTree is simple. Select MineralTree from the Payment provider dropdown on the Pay Bills page and the provider selects the best payment method. The payment goes through any necessary approvals.

  1. Go to Accounts Payable > All > Bills > Pay bills.

  2. Apply a filter to load bills.
    Create and save a filter for vendors enabled to receive payments from MineralTree.
  3. Select MineralTree from the Payment provider dropdown list.
  4. Select Selected by Provider from the Payment method dropdown list.
  5. Select bills to pay.

    Apply any credits and enter the Amount to pay.

  6. Select Pay now.
    • If your company is enabled for payment approvals, this sends the payment to the Approve Payments page for approval.
    • If your company is not enabled for payment approvals, the payment becomes a payment request that's sent to MineralTree for processing.
    After you select Pay now, you cannot cancel the payment until it fails.

See Estimated timing for setup and payments for details on estimated payment timing.

About the provider payment state

You can view the current state of your payment with the provider from the Payment Requests list until processing is complete, at which point it becomes a posted payment.

The following table describes each payment status.

Status

Description

In progress

The payment is in progress.

Request received

The payment request has been received by the payment provider.

Processing

The payment provider is processing the payment.

Refresh payment state

If the Provider payment state column has not updated after 24 hours, you can manually refresh the payment state for selected payment requests.

  1. Go to Accounts Payable > All > Payments > Payment requests.

  2. Select the payments to get the latest state for.

  3. Select Refresh state.

    The Payment provider state column updates with the latest information from MineralTree.

    If you do not see the option to refresh the payment state, select Turn off beta.

Payment provider state

Status Description

Received

The payment has been received by the payment provider.

Awaiting Authorization

The payment is awaiting authorization.

Awaiting Funds

The payment is awaiting funds from the bank.

Rejected

The payment has been rejected.

Payment File Available

The payment file is available.

Processing Error

There was an error processing the payment.

Processing

The payment provider is processing the payment.

Processing Complete

The payment has been processed.