Remove a payment from a standard ACH payment file

You might need to make remove a payment within an ACH payment file. If the file has not yet been confirmed to the General Ledger, you can delete the pending payment file. This action sends the individual ACH payments back to the Generate ACH file page where you can regenerate a file.

To make changes to the individual payment or associated bill, cancel the payment request. This action sends the payment back to the Pay bills page.

  1. Go to Cash Management > All > Payment files > ACH payment file.

    A list of pending and confirmed ACH payments appears.

  2. Find the ACH payment file and select Delete.

The individual ACH payments return to the Generate ACH file page where you can regenerate the file. Optionally, you can cancel the payment request and reprocess the payment on the Pay bills page.