Troubleshoot Journal entries
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To see Journal entries, go to General Ledger > All > Journal entries. Next to the applicable journal, select Transactions.
To see Journal entries, go to General Ledger > All > Journal entries. Next to the applicable journal, select View Transactions.
| Subscription |
General Ledger Projects (for revenue recognition of projects) |
|---|---|
| Regional availability |
All regions |
| User type | Business user with admin privileges |
| Permissions |
Journal entries, Business user: List, View, Edit, Add, Delete, Reverse Journal entries, Employee: List Journal entries, Approval: List, View |
When you post a transaction, the entire transaction must be balanced. You cannot save out-of-balance transactions.
Following are some additional issues that you can encounter, and how to resolve them.
The Enforce balance sheet by location feature has been enabled. To correct this error, make both locations the same or choose no location. For more information, go to Configure General Ledger.
Either open the books (General Ledger > All > Books > Open) or use the Adjusting entry option to create adjustments.
Transactions using the Intacct daily rate (or an Oanda rate) with a date prior to 1990 are blocked, due to exchange rates before 1990 being unavailable in Oanda. This includes all General Ledger transactions, such as Generally Accepted Accounting Principles (Generally Accepted Accounting Principles), tax, statistical accounts.
Create a new accounting period
The journal entry might have been approved and posted. Reverse or delete the entry, then resubmit it.
If an entry appears in the Partial approval state, it means that your company has set up approval for multiple approvers (an approval chain) and that at least one but not all of the approvers have approved the entry.
To complete the approval or declination of the entry, contact the user whose approval is required to take the appropriate action.
Setting an automatic reversal date for a journal entry tells Intacct to schedule the reversal automatically, but this scheduling can be done only after the entry is submitted. Submit the entry and the Reverse option becomes available.
