Set up AP supplier invoice approval for Accounts Payable

Set up AP supplier invoice approvals on the Configure Accounts Payable page. Only AP supplier invoices and recurring AP supplier invoices created in Accounts Payable are subject to approval. AP supplier invoices created in the Purchasing application go through purchasing approvals.

Only business users can set up AP supplier invoice approvals, but any user other than CRM users can be granted permissions to approve AP supplier invoices.

Step 1: Update user permissions for AP supplier invoice approval

The users you want to be approvers must be subscribed to the Accounts Payable application and have permission to Approve AP supplier invoices. Business and Employee user types can be approvers. However, only business users can set up AP supplier invoice approvals.

  1. Assign Accounts Payable Approve AP supplier invoices: List permissions to allow the user to see the Approve AP supplier invoices queue.

    Follow the procedure that matches your configuration: either assign permissions to a role or assign permissions to specific users.
  2. If you are going to include the user in a Value approval rule, assign a AP supplier invoice approval level appropriate to the user.

    For example, if you want a user to approve AP supplier invoices with amounts that fall within first level of approvals, set the user's permissions to allow AP AP supplier invoice approval levels: Level 1.

Step 2: Enable AP supplier invoice approvals in AP and set preferences

  1. Go to Accounts Payable > Setup > Configuration.

  2. In the AP supplier invoice approval settings section, select Enable AP supplier invoice approval.

    Options for email notifications and approval policy management appear.

  3. Set the following options as desired:

    • Email notifications. Select to enable the ability to send email notifications. This allows users to decide, on an individual basis, whether or not they want to be notified of AP supplier invoices to be approved. This is done on the user’s Preferences page.
    • Unrestricted. Select a user who can override the rest of the approval cycle for a transaction by approving or declining the transaction.

Step 3: Define the AP supplier invoice approval policy

Your approval policy determines which AP supplier invoices require approval, which approvals are required, the sequence of approval, and whether any of the approvals should be based on the total AP supplier invoice amount.

Are you adding both the Supplier-based Approval rule type and the Value Approval - Transaction Department rule type to your approval policy? When both rule sets are included, only one rule set will execute for a given AP supplier invoice, depending on whether you set an AP supplier invoice approval for the supplier.

If there is an AP supplier invoice approver assigned, the AP supplier invoice is sent through Supplier-based Approval and the departmental approval is skipped. If there is no AP supplier invoice approver assigned to the supplier, the AP supplier invoice is sent through departmental approval and Supplier-based approval is skipped. When a rule type is skipped, it is automatically approved.

  1. On the Configure Accounts Payable page, select Manage for approval policies. The Accounts PayableAP supplier invoice approval policy page appears.
  2. Define your Rule types.

    • If you select Supplier-based Approval, you’ll need to set up AP supplier invoice approvers for your suppliers after you save the approval policy.

      Set the AP supplier invoice approver for a supplier on the Additional information tab of the supplier record, or using import. The AP supplier invoice approver field is available only when the Supplier-based Approval rule type is present in the approval policy.

    • If you select Value Approval, add a value approval rule by selecting Edit in the Manage Rule column.

      Then, follow the steps to Add a Value Approval rule type (permission-based).

    •  If you select Value Approval - Transaction Department, add a rule set to apply to this rule type, where you define the value approval rules. Do this by selecting Add in the Rule set column dropdown.

      Then, follow the steps to Add a Value Approval, Transaction Department rule type.

    • If you select User Level, select the user that you want to assign as an approver, in the User column dropdown.

      For a user to appear in the list, the following must be true:

      • The user has any user type other than CRM
      • The user has Approve AP supplier invoices: List permissions in Accounts Payable
      • The user is not restricted to any entities, departments, or territories

  3. Select Save.

Add a Value Approval rule type (permission-based)

To set up the Value Approval rule type, set up the appropriate level approval amounts by using a value approval rule on the Value Approval Rule page. Select the number of levels of approval and amounts for each level.

Only users with AP supplier invoice Approval Level permissions to appropriate levels will receive approval requests for AP supplier invoices whose total amount falls within that level. For example, if you are a level 1 approver, you need Level 1 permissions to approve AP supplier invoices. If you are a level 2 approver, you need Level 2 permissions to approve AP supplier invoices.

  1. On the Accounts Payable AP supplier invoice Approval Policy page where you've specified Value Approval as a rule type, select Edit in the Manage rule column. The Value Approval Rule page appears.
  2. Add any optional Description.
  3. For each level of approval you want:
    • Enter Value from and Value to to specify the minimum and maximum approval amounts for the level. For the last level, leave Value to empty. For the first level, you can specify a non-zero value for the minimum amount.
    • Select Minimum approvers to specify the required number of approvers for the level. AP supplier invoices can be approved by anyone with permission for that level of approval.
  4. Select Save.

Add a Value Approval, Transaction Department rule type

If you selected Value Approval - Transaction Department as a rule type, you must set up a rule set. A rule set enables you to define a collection of value approval rules for the Value Approval: Transaction Department rule type. A value approval rule defines the approvers you want and their approval amounts.

A rule set contains:

  • Default value approval rules: The default value approval rules for any department that doesn’t have its own specific value approval rule. For example, you might not want to set up a rule for every department if your company has many departments. Instead, set up a default rule that will be used across all departments.
  • Department-specific value approval rules: While one default value approval rule might work for the majority of your departments, other departments might need their own rules with different approvers and/or approval amounts. Use department-specific value approval rules for any departments that need their own specific rules.
Transaction Department approvals work differently from Permission-based approvals. If there are multiple approval levels, a AP supplier invoice must proceed through each level of approvals, through to the level with a Value to that either exceeds the AP supplier invoice amount or is open-ended.

To add a rule set and the default value approval rule for departments without specific rules:

  1. On the Value approval rule set page, enter a Rule set name.
  2. Specify the default value approval rule that will be applied to any department that does not have own specific value approval rule.
    • Select an Approver. For a user to appear in the list, the following must be true:The user has any user type other than CRMThe user has Approve AP supplier invoices: List permissions in Accounts PayableThe user is not restricted to any entities, departments, or territories
    • Enter Value from and Value to to specify the minimum and maximum approval amounts for the approver. For the first approver, you can specify a non-zero value for the minimum amount. For the last approver, leave the maximum amount empty.
  3. Select Save.

    The AP supplier invoice approval policy page appears.

After you've saved the default value approval rule, you can add value approval rules for specific departments.

To add a value approval rule for a specific department:

  1. Select the View icon next to the name of the rule set you just added.

    The Value approval rule set page appears.

  2. Select Edit.

    The Value approval rule set page refreshes.

  3. In the Department-specific rules section, select Add.

    The Value Approval Rule page appears.

  4. Select a Department ID.
  5. Add any optional Description.
  6. For each approver you want to add:
    • Select an Approver. For a user to appear in the list, the user must have permission to Approve AP supplier invoices in Accounts Payable.
    • Enter Value from and Value to to specify the minimum and maximum approval amounts for the approver. For the first approver, you can specify a non-zero value for the minimum amount. For the last approver, leave the maximum amount empty.
  7. Select Save.

    The Value approval rule set page appears. A row for the department now appears in the table of department-specific rules.

  8. Repeat steps 3 to 7 for each value approval rule that you want to add for a specific department.
  9. Select Save.

    The AP supplier invoice approval policy page appears.