Pay an AP supplier invoice from the AP supplier invoices list

Typically, you pay AP supplier invoices on the Pay AP supplier invoices page. However, you can pay AP supplier invoices individually from the AP supplier invoices list when the following conditions are met:

• The AP supplier invoice was created at the same level.
• The AP supplier invoice has been approved or does not require approval.
• The AP supplier invoice is not on hold.
• If you are using Release to pay, you previously released all line items in the AP supplier invoice.
• The supplier is set up for your default payment method, if setup is required. For example, suppliers must be enabled for services such as ACH, bank file, and check delivery.
• If there is a default filter set for your Pay AP supplier invoices page, this AP supplier invoice is not excluded by that filter.
• The amount of the AP supplier invoice is positive.

1. Go to the entity where the AP supplier invoice was created.
2. Go to Accounts Payable > All > AP supplier invoices.

3. Select More actions > Pay at the end of the row.

   A Pay AP supplier invoices popup appears, with the AP supplier invoice ready to be selected for payment .

   If the Pay option is not available for the AP supplier invoice you want to pay

   • Verify that the AP supplier invoice state is Posted or Partially paid.

     If the state is Submitted or Partially approved, you need to wait until it’s approved (Posted) before you can pay it.

   • Make sure that you are at the same level where the AP supplier invoice was created.

     If you are at the entity level, go to the AP supplier invoices list at the top level to pay a AP supplier invoice that was created there.

   • Verify that the AP supplier invoice is not on hold and that all line items have been released to pay.

     Line items need to be released only when you have Release to pay enabled.

4. In the Pay AP supplier invoices popup, do the following:

   1. Select the payment options that you want to use, such as the Payment method, Bank currency, and Bank.
   2. Select the AP supplier invoice in the list.

   3. Optionally, apply available credits.

      Select Apply credits to apply all credits available. To apply a portion, edit the Credits to apply amount, or drill down into Line details and apply credits to line items selectively.

   4. To pay a portion of the AP supplier invoice, edit the Amount to pay.

   5. Do one of the following:

      • Select Pay now to create a payment request.

      • Select Add to outbox to create a draft payment request for later.

        If you have existing payments for this supplier in the Outbox, Intacct might ask if you want to merge the bills selected with the existing payment. The payments must have the same payment method, payment date, bank, and currency, and the payment request method must not be Generate one request per AP supplier invoice.

   6. If the Add more details popup window appears, update the Memo, Document number, and Amount paid by bank as needed.

      Memo and Document number are recommended, but are not required.

1. Go to Accounts Payable > All > AP supplier invoices.

   The AP supplier invoices list appears. AP supplier invoices that are eligible for payment from this page show a Pay link at the end of the row.

   If you do not see the Pay link for the AP supplier invoice you want to pay

   • Verify that the AP supplier invoice state is Posted or Partially paid.

     If the state is Submitted or Partially approved, you need to wait until it’s approved (Posted) before you can pay it.

   • Make sure that you are at the same level where the AP supplier invoice was created.

     If you are at the entity level, go to the AP supplier invoices list at the top level to pay a AP supplier invoice that was created there.

   • Verify that the AP supplier invoice is not on hold and that all line items have been released to pay.

     Line items need to be released only when you have Release to pay enabled.

2. Select the Pay link next to the AP supplier invoice you want to pay.

   A Pay AP supplier invoices popup appears, with the AP supplier invoice ready to be selected.

3. In the Pay AP supplier invoices popup, do the following:

   1. Select the payment options that you want to use, such as the Payment method, Bank currency, and Bank.
   2. Select the AP supplier invoice in the list.

   3. Optionally, available credits.

      Select Apply credits to apply all credits available. To apply a portion, edit the Credits to apply amount, or drill down into Line details and apply credits to line items selectively.

   4. To pay a portion of the AP supplier invoice, edit the Amount to pay.

   5. Select one of the following:

      • Select Pay now to create a payment request.

      • Select Add to outbox to create a draft payment request for later.

        If you have existing payments for this supplier in the Outbox, Intacct might ask if you want to merge the bills selected with the existing payment. The payments must have the same payment method, payment date, bank, and currency, and the payment request method must not be Generate one request per AP supplier invoice.

   6. If the Add more details popup window appears, update the Memo, Document number, and Amount paid by bank as needed.

      Memo and Document number are recommended, but are not required.

Next steps

Payments that require approval are ready to be approved by users with the appropriate permissions on the Approve Payments page.

For payments that have been approved or did not require approval, the next step is based on the payment method:

• Record transfer (EFT and manual cheques), cash, Supplier Payments powered by CSI, and credit card payments are immediately posted.

• Cheques, ACH payments, and Bank file payments, which are all managed within Sage Intacct, require action on your part before the payment is posted.

The following table shows the next steps to take for payments managed within Sage Intacct:

Steps to change the payment status based on the payment method

Workflow step	Cheque or Joint cheque payments	ACH payment	Bank file payment
To move the payment status from Approved to Delivered	Print the cheque from the Print cheques page.	Generate the ACH file in the Cash Management application. If you're using a NACHA-compliant bank file, follow the procedures for bank files.	Generate and download the bank file in the Cash Management application.
To move the payment status from Delivered to Complete	Confirm the cheque on the Print cheques page.	Confirm and post the ACH file.	Upload the file to the bank portal and confirm it.

Learn more about the payment request workflow.

Solutions to try if you receive an error

Try the following solutions if you receive the error, "Because of AP supplier invoice or supplier validations currently in place, you cannot pay this AP supplier invoice from the AP supplier invoices list. Try paying this AP supplier invoice from the Pay AP supplier invoices page."

Resolving payment failures

Problem	Solution
AP supplier invoice was not created at the same level.	Slide into the entity where the AP supplier invoice was created and pay the AP supplier invoice there.
AP supplier invoice is on hold.	Remove the hold before paying the AP supplier invoice.
One or more line items are not released for payment.	Pay the AP supplier invoice after all line items are released, or pay the AP supplier invoice from the Pay AP supplier invoices page where you can pay a portion of the AP supplier invoice.
Supplier is not set up for your default payment method. For example, ACH or bank file, or cheque delivery.	Pay the AP supplier invoice from the Pay AP supplier invoices page and select a different payment method. When you select a payment method that requires supplier set up, only AP supplier invoices from suppliers configured for that payment method appear in the list.
Your default Pay AP supplier invoices filter excludes this AP supplier invoice.	Pay the AP supplier invoice from the Pay AP supplier invoices page and select a different filter to load AP supplier invoices.