Enhanced interface

About deleting or reversing an AR sales invoice—Accounts Receivable

Subscription	Accounts Receivable
Regional availability	All regions
User type	Business user with admin privileges (all)
Permissions	AR sales invoices: List, View, Add, Edit, Post, Delete, Reverse

On occasion, you might need to remove an AR sales invoice. Perhaps it was mistakenly entered, or you cannot edit or reclassify the AR sales invoice to your satisfaction and need to remove and re-create it. To remove an AR sales invoice, you can either:

Delete, which completely removes the record of the AR sales invoice from Intacct. You can delete AR sales invoices with a Draft or Posted state.
Reverse, which creates a record in Intacct that allows you to track changes and maintain an audit trail.

The action you take depends on the state of the AR sales invoice and whether your AR configuration is enabled for the reversal of unpaid AR sales invoices. When reversal is enabled, you can reverse all AR sales invoices except AR sales invoices in Draft state.

From the AR sales invoices list, you can only delete or reverse AR sales invoices that were directly entered in Accounts Receivable. For information about deleting transactions entered from another application, see delete an Order Entry transaction or delete a project invoice.

Delete or reverse?

Whether you delete or reverse an AR sales invoice depends on your AR configuration and the state of the AR sales invoice. after a transaction is cleared after reconciliation, you can no longer delete or reverse the transaction.

AR sales invoice state	AR sales invoice description	Configuration and action
		Reversal disabled	Reversal enabled
Draft	Partially created, but not posted perhaps because waiting for additional input.	Delete the AR sales invoice.	Delete the AR sales invoice.
Posted	The AR sales invoice is posted and no payment has been received.	Delete the AR sales invoice.	Reverse the AR sales invoice (unpaid).
Partially paid	The AR sales invoice has a partial payment against it.	Reverse the paid AR sales invoice, which first requires reversing the payment.	Reverse the paid AR sales invoice, which first requires reversing the payment.
Paid	The AR sales invoice was paid in full.	Reverse the paid AR sales invoice, which first requires reversing the payment. Exception: If the AR sales invoice and the payment are recorded simultaneously via the manual deposit process, reversing the payment automatically reverses the AR sales invoice.	Reverse the paid AR sales invoice, which first requires reversing the payment. Exception: If the AR sales invoice and the payment are recorded simultaneously via the manual deposit process, reversing the payment automatically reverses the AR sales invoice.
No value	The AR sales invoice is posted, but doesn't affect the GL.	Reverse the AR sales invoice (unpaid)	Reverse the AR sales invoice (unpaid)