CSV import: Prepare General Ledger journal entry CSV files for import

Importing data is a fast way to get information into Sage Intacct. The way you prepare your CSV files directly affects the success or failure of your data import.

Workflow steps of the CSV import process.

Start small: test your import first

To ensure a smooth import, Intacct recommends starting with a limited, representative set of General Ledger journal entry information.

This initial import serves as a valuable trial run, allowing you to verify data compatibility with the template format. You will be able to identify any potential formatting inconsistencies, and solidify your understanding of the import process.

By testing with a smaller sample, you mitigate risks associated with large-scale imports and gain valuable insights for a successful full-scale data import.

Download an up-to-date template

Use an up-to-date template to ensure your import completes successfully. Intacct customizes the templates that you download to fit your company's specific configuration, including dimensions.

Templates are available on the Company Setup Checklist.

To open the Company Setup Checklist, go to Company > Setup > and select Import data. Go to the Set up General Ledger transactions section and select the Template link for General Ledger journal entries.

If you cannot access the Company Setup Checklist, contact your Intacct administrator to request permissions, or have them download a General Ledger journal entries template for you.

Add your data

After you have the General Ledger journal entries template, it's time to add your data.

Before adding data, Intacct recommends reading the description field of all the column headers.

Leaving any required fields blank will cause your import to fail. Exceeding the character limit on any field will cause your import to fail.

Familiarize yourself with the different fields in the template before adding your data.

Examples of the header row and header desciption row in a CSV import template.

  1. Column header.

  2. Column header descriptions.

Data entry tips

  • Do not change the column headers.

  • Hide columns for easy data entry, as needed.

  • Use initial caps only.

  • Begin entering data on row 3 of the template, after the column header and description rows.

  • Make sure all dates use the same format.
    When you import your CSV file into Intacct, you select a date format. The date format that you select must match the format in the import file.

  • Format all the cells as text to avoid errors.
    Applying other types of formats to the cells can be helpful when adding data to the template, but it can cause errors when importing.

  • Remove or comment out (using the # sign) any extra rows.
    Blank rows between records or transactions can cause errors.

You can add additional columns to your template, such as a notes column to keep notes about line items. The additional columns will not be imported into Intacct.

Review the Common CSV import errors for things to keep in mind when entering data.

Save the file as CSV

Before saving your file, remove all commas from your file.

Save the file as <your-file-name>.csv after entering your data.

Make sure to save as a plain CSV and not any of the other CSV formats.

Do not use UTF CSV format when saving your file.

Review your data

Before importing your file, review your data.

  • Make sure that all the required information is entered.

    Check the description row for information about the required fields. If a required field is left blank, the import will fail.
  • Make sure that the required information is correct.

    Required fields must contain the ID of the related record, such as the account number for a General Ledger account. The title of the account is not the account number.

    The data entered in the CSV file must match what's in Intacct exactly.

  • Check for any formatting errors.

    Do not use commas in any text.

Review the Common CSV import errors for other things to review before importing your file.

Import your file

After entering data, saving your file as a CSV file, and reviewing your data, it's time to import.

Go to General Ledger > All > Journal entries and select Import transactions.

There are fields on the import dialogue box that Intacct recommends you always use for any import.

Recommended fields to fill in on the import dialogue box.

  1. Choose File

    Use this to select your file for import. Your file must be a CSV file.

  2. Date format
    When you import your file into Intacct, set this field to the date format you used in your file. The Date format field defaults to the date format set on your preferences page. See General preferences for more information about selecting your preferred date format.

  3. Process offline
    When checked, your import is processed offline. This means that:

    • you can continue with other work while the import is processed.

    • any errors that are encountered during import are sent in a file to your email. The error file helps you troubleshoot any errors that happened during import.

  4. Email results to this address
    When you process your import offline, enter your email address here. This is the email that will be used to send you updates and information about your import, including the error file.

Enter your email in the Email results to this address field.
If you leave this blank, you will not receive information about your import, including the file that contains any errors that might have happened during import.

See Prepare your file for CSV import for more information about how to prepare CSV files for import.

Find and fix errors

Learn more about how to find and fix errors in an import file with this free video:

Import and troubleshoot journal entries (5:00)

Learn more about Find and fix CSV import errors.