Accounts Payable

Restricted users can void top-level payments

Entity-restricted users who have top-level access can now void transactions that they create at the top level, provided they have the appropriate permissions.

Details

Users with entity restrictions can run the cheque register report without providing a Location filter. As a result, top-level transactions with line items within the user's restrictions are included in the Cheque register report and are available to be voided.

Previously, entity-restricted users were required to select a location when running the cheque register report. The report filtered transactions to show only those created at the entity level. Payments that the user created at the top level were not included and so the user could not void them.

How it works

  1. Go to Accounts Payable > All > Reports > Registers > Cheque.
  2. Use the report filter options to narrow the report results, but leave Location empty.
  3. Select View.
  4. Select Void next to the payment.
  5. If needed, adjust the void date and reverse associated AP supplier invoices.
  6. Select Submit.

Additional ways to void top-level payments

Entity-restricted users can also Void a payment directly from the Posted payments page.

Permissions and other requirements

Subscription

Accounts Payable

Cash Management

Regional availability

All regions

User type

Business

Permissions

Accounts Payable

  • Posted payments: Void

Cash Management

  • Cheque register report: Run