CSV import: Accounts Receivable AR sales invoices

You can import Accounts Receivable AR sales invoices by uploading a CSV file.

Download a template

Download a new blank template from the Company Setup Checklist whenever you import information into Sage Intacct. Using a downloaded template is important because:

  • Templates in the Company Setup Checklist are automatically customized based on your company configuration, including any dimensions and custom fields you created.
  • Intacct can update templates at any time, especially when a new version of Intacct is released. If Intacct updates a template, an older template might not work during import.
Some Intacct import pages include a link that lets you download a blank template directly (instead of getting the template from the Company Setup Checklist).

To download a template from the Company Setup Checklist:

  1. Go to Company > Setup > Configuration > Import data.

    The Company Setup Checklist opens. You’ll find a list of areas that you can import information into Intacct.

  2. Decide on a type of information to upload, and select the Template link associated with that information.
If you do not see the template that you want on the Company Setup Checklist, go to Download a CSV import template. Some templates are not kept on the Company Setup Checklist.

Prepare a CSV file for import

When you download a template, the correct headers are in the template already. All you have to do is fill in the columns with your data, save it as a CSV file, and upload the file.

The header titles in the template you download correlate to fields in Intacct. Incorrect header titles will cause an upload error.

For more information about the CSV upload process, including best practices, common errors, and how to upload your CSV file, see Prepare your file for CSV import.

Best practices

The following best practices will help you prepare your CSV file for upload.

Avoid common import errors

Intacct recommends following these guidelines to avoid import errors.

Format dates

When uploading your CSV file, you can select a Date Format for the dates in your file.

When you select a date format here, Intacct attempts to import your file using the selected date format. If Intacct can’t import your file with the selected date format, it attempts to discover the date format used in your file and import the data using that date format.

Import a CSV file

Now that you've entered your data and looked through it for any of the common issues imports can have, you’re ready to import your file to Intacct.

To import your CSV file:

  1. Go to Company > Setup > Configuration > Import data.

  2. Find the information type that you want to import, and select the corresponding Import link.
  3. In the Import Company Information dialog, set the following and select Import:

After an import, Sage Intacct informs you if the import was successful and how many records were imported.

In a completely successful import, the confirmation page lets you verify all the records in your original file were, in fact, successfully imported without having to verify them manually.

Offline CSV imports

Some imports can take considerable time, depending on their size and how much processing Intacct must do to the data. When in doubt, select Process offline on the import utility page.

When the offline process is complete, Intacct sends an email to the address you entered in the Import Company Information dialog (where you imported your file).

Intacct recommends that you select Process offline when importing CSV files, and provide your email address. If your import fails, you’ll always be notified, and the failed records are sent to your email.

Handle errors

If you experience import errors, review the importing tips and common errors.

Import errors occur when you try to import information that doesn’t match the requirements of the template. Each template has a set of required information you must enter to import the file successfully, and formats to follow for certain kinds of information. Read the descriptions in the template to determine the most accurate way to enter your data.

If individual transactions are in error, the rows in the transaction that are in error are saved in a CSV file for you along with an error code for each row. Check your email for information about specific errors. See Find and fix CSV import errors for more information.

For more information about the CSV upload process, read Prepare your file for CSV import.

About AR AR sales invoice CSV file fields

When you import AP purchase invoices, AR sales invoices, or adjustments, you choose the type of transaction they will be imported as: live or historical transactions

  • Live transactions are imported and posted to the GL.

OR

  • Historical transactions are imported and are not posted to GL. Instead, they are posted to either the AP or AR subledgers.

If you apply a payment to a historical transaction (AP purchase invoice or AR sales invoice), Intacct updates the subledger and the GL. This reduces your AP and AR, and affects cash.

Journals must be established

Before you upload any transactions, you must establish journals for the transactions. Do this through Company > Admin > Subscriptions, and then configuring journals for both AP and AR applications before you import open AP purchase invoices, AR sales invoices, and adjustments.

Use row numbers

When importing AP purchase invoices or AR sales invoices, if errors are found during upload, the entire CSV file is rejected. You can more easily find the errors in the file if you use row numbers in the Do Not Import column (1). If your CSV file is rejected because errors are found, the error file contains the original row number, allowing you to quickly pinpoint where to make changes (2).

Row numbers used in the Do Not Import column to identify rows with errors in the error file.

Field descriptions

The field definitions in your template explain what type of information is required for each field, and how to enter valid information. It's always a good idea to read the field definitions before making entries.

You can reorder the columns of your CSV file for ease of use. However, the column header must contain the field name exactly as it appears in the original template.

If you downloaded a template from the Company Setup Checklist or an object list page, your template contains the headers and dimensions that are specific to your company. The headers in a standard template might not contain field definitions specific to your company.

To import dimension values, enter information in the appropriate dimension column of the import spreadsheet. Otherwise, no information appears for that dimension.

If you relabeled any dimensions (see Terminology for more information), your dimension name does not appear in the CSV template, but the original Intacct dimension name does.

The total of the deferred revenue scheduled entries does not need to match the line item total. The total of the deferred revenue entries can be less than the line item total.

The Supporting Document ID field in the AR sales invoices page is not present in the template. Do not enter information in this field if your template contains this header.

Field Name: DONOTIMPORT

#

Any row that starts with # is ignored during import.

Field Name: SUMMARY_TITLE

UI Field Name:

Summary

Type:

Character

Length:

70 (Not including prepended value, see Dependencies)

Default Value:

None

Valid Values:

Any

Dependencies:

Summary will be prepended with "HISTORY"

Required:

No

Editable:

Yes

Notes:

All transactions imported with the same summary title are uploaded with the same GL posting date defined on the first transaction line.

AR sales invoices imported into an existing batch receive the same GL posting date defined for that batch.

Select a Summary Type before you import AP purchase invoices, AR sales invoices, or Adjustments.

Depending on whether you include a SUMMARY_TITLE, manual or automatic summaries are created.

  • If you include SUMMARY_TITLE, the manual summary is named with this title and dated as of the CREATED_DATE.
  • If you do not include SUMMARY_TITLE, an automatic summary is created that is based on the frequency you select in the Configure Accounts Receivable page, in the Summary Type dropdown list. To access this page, go to Company > Admin > Subscriptions. When the Subscriptions list displays, select Accounts Receivable, then select Configure.

Also, SUMMARY_TITLE is prepended with "HISTORY".

Field Name: INVOICE_NO

UI Field Name:

AR sales invoice Number

Type:

Alphanumeric

Length:

45

Default Value:

None

Valid Values:

Alphanumeric

Dependencies:

None

Required:

No

Editable:

Yes

Field Name: PO_NO

UI Field Name:

Reference Number

Type:

Alphanumeric

Length:

100

Default Value:

None

Valid Values:

Alphanumeric

Dependencies:

None

Required:

No

Editable:

Yes

Field Name: CUSTOMER_ID

UI Field Name:

Customer

Type:

Alphanumeric

Length:

21

Default Value:

None

Valid Values:

Alphanumeric

Dependencies:

Must refer to a customer that already exists in Intacct.

Required:

Yes

Editable:

No

Field Name: POSTING_DATE

UI Field Name:

GL posting date

Type:

Date

Length:

10

Default Value:

None

Valid Values:

Any valid date format

Dependencies:

None

Required:

No

Editable:

Yes, if the AP purchase invoice is not partially paid or paid.
Field Name: CREATED_DATE

UI Field Name:

Date

Type:

Date

Length:

10

Default Value:

None

Valid Values:

Date

Dependencies:

None

Required:

Yes

Editable:

No

Field Name: DUE_DATE

UI Field Name:

Due Date

Type:

Date

Length:

10

Default Value:

None

Valid Values:

Date

Dependencies:

Cannot be before the CREATED_DATE.

Required:

Yes

Editable:

No

Field Name: TOTAL_DUE

UI Field Name:

Amount

Type:

Number

Length:

38,2

Default Value:

None

Valid Values:

Number

Dependencies:

None

Required:

Yes

Editable:

No

Field Name: TOTAL_PAID

UI Field Name:

No corresponding field in the Create AP purchase invoice page. This is the amount of a prior partially paid AP purchase invoice.

Type:

Number

Length:

38,2

Default Value:

None

Valid Values:

Should non-zero with negatives designated by a leading dash

Dependencies:

None

Required:

No

Editable:

No

Field Name: PAID_DATE

UI Field Name:

No corresponding field in the Create AP purchase invoice page. This would be the date of a prior partially paid AP purchase invoice.

Type:

Date

Length:

10

Default Value:

None

Valid Values:

Date

Dependencies:

Cannot be before the CREATED_DATE.

Required:

No

Editable:

No

Field Name: BILL_BACK_TEMPLATE

UI Field Name:

Bill back template

Type:

Alphanumeric

Length:

40

Default Value:

None

Valid Values:

Alphanumeric

Dependencies:

Must be the template ID of a valid bill back template that already exists in Intacct.

Required:

No

Field Name: TERM_NAME

UI Field Name:

Term

Type:

Alphanumeric

Length:

40

Default Value:

None

Valid Values:

Alphanumeric

Dependencies:

Must refer to an AR term that already exists in Intacct.

Required:

No

Editable:

No

Field Name: DESCRIPTION

UI Field Name:

Description

Type:

Alphanumeric

Length:

1000

Default Value:

None

Valid Values:

Alphanumeric

Dependencies:

None

Required:

No

Editable:

No

Field Name: BASECURR

UI Field Name:

Base Currency

Type:

Character

Length:

3

Default Value:

None

Valid Values:

Any defined ISO three-letter ISO-4127 currency code such as USD or EUR

Dependencies:

Must reference a previously defined currency; locations in line items must use the same base currency.

Required:

No, except for shared multi-entity companies with multiple base currencies.

Editable:

No

Notes:

Applies only to shared multi-entity companies with multiple base currencies. This field defines the transaction base currency. Verify that locations in line items use the same base currency.

Field Name: CURRENCY

UI Field Name:

Currency

Type:

Character

Length:

3

Default Value:

Base Currency

Valid Values:

Any defined currency, such as USD or EUR; blank denotes base currency

Dependencies:

Must reference a previously-defined currency

Required:

No

Editable:

Yes

Notes:

Use only for multi-currency companies. This field defines the transaction currency. If no field is defined here, the base currency is used.

Applies only if your company uses foreign currency transactions, and the transaction is in a foreign currency. Otherwise, this field is optional, and the system uses the base currency.

Field Name: EXCH_RATE_DATE

UI Field Name:

Exchange Rate Date

Type:

Date

Length:

10

Default Value:

Today

Valid Values:

Any valid date format

Dependencies:

None

Required:

Yes, unless you provide the EXCHANGE_RATE

Editable:

Yes

Notes:

Use only for multi-currency companies. This field determines the exchange rate as of this date.

Applies only if your company uses foreign currency transactions, and the transaction is in a foreign currency. Otherwise, this field is optional, and the system uses the base currency.

Field Name: EXCH_RATE_TYPE_ID

UI Field Name:

Exchange Rate Type

Type:

Character

Length:

40

Default Value:

Intacct Daily Rate, unless a custom exchange rate is defined as the default

Valid Values:

Alphanumeric and underscore

Dependencies:

Must reference a previously defined exchange rate type

Required:

No

Editable:

Yes

Notes:

Use only for multi-currency companies. Defines an optional custom exchange rate type. The Intacct Daily Rate is used if no optional one is defined here.

Applies only if your company uses foreign currency transactions, and the transaction is in a foreign currency. Otherwise, this field is optional, and the system uses the base currency.

Field Name: EXCHANGE_RATE

UI Field Name:

Exchange Rate

Type:

Number

Length:

17, not including decimal point

Default Value:

Defaults to the exchange rate of the CURRENCY on the EXCH_RATE_DATE for the EXCH_RATE_TYPE.

Valid Values:

Positive integers

Dependencies:

None

Required:

No

Editable:

Yes

Notes:

Use only for multi-currency companies. Overrides the default exchange rate, which is the product of the CURRENCY, EXCH_RATE_DATE, and EXCH_RATE_TYPE.

Applies only if your company uses foreign currency transactions, and the transaction is in a foreign currency. Otherwise, this field is optional, and the system uses the base currency.

Field Name: LINE_NO

UI Field Name:

No field name as such. These are the incrementing numbers on the left side of the transaction area in the AP purchase invoices page.

Type:

Number

Length:

4

Default Value:

None

Valid Values:

Number

Dependencies:

None

Required:

Yes

Editable:

No

Note:

Starts with 1 for the first line of a transaction, and increments by one for each subsequent line within a transaction. Example of line numbers.

Field Name: MEMO

UI Field Name:

Memo

Type:

Character

Length:

1000

Default Value:

None

Valid Values:

Any

Dependencies:

None

Required:

No

Editable:

No

Field Name: ACCT_NO

UI Field Name:

Account

Type:

Alphanumeric

Length:

24

Default Value:

None

Valid Values:

Alphanumeric

Dependencies:

Must refer to an account number that already exists in Intacct. Also must conform to primary and subaccount specification established in the Company Information page.

To access the Company Information page, go to Company > All > Setup > Configuration.

Required:

Yes

Editable:

No

Field Name: ACCT_LABEL

UI Field Name:

Account Label

Type:

Alphanumeric

Length:

80

Default Value:

None

Valid Values:

Alphanumeric

Dependencies:

Should already exist

Required:

No

Editable:

No

Field Name: LOCATION_ID

UI Field Name:

Location

Type:

Character

Length:

20

Default Value:

None

Valid Values:

Must refer to a location that already exists in Intacct.

Dependencies:

None, except that in shared multi-entity companies with multiple base currencies, the LOCATION_ID must use the same currency as the BASECURR field.

Required:

No

Editable:

Yes, if the AP purchase invoice is not partially paid or paid

Notes:

In shared multi-entity companies with multiple base currencies, LOCATION_ID must be in an entity that uses the same base currency as BASECURR.

Field Name: DEPT_ID

UI Field Name:

Department

Type:

Alphanumeric

Length:

20

Default Value:

None

Valid Values:

Alphanumeric

Dependencies:

Must refer to a department that already exists in Intacct.

Required:

No

Editable:

No

Field Name: ALLOCATION_ID

UI Field Name:

Allocation

Type:

Character

Length:

50

Default Value:

None

Valid Values:

An existing valid transaction allocation

Dependencies:

None

Required:

No

Editable:

No

Field Name: AMOUNT

UI Field Name:

Amount

Type:

Number

Length:

38,2

Default Value:

None

Valid Values:

Should be non-zero with negatives designated by a leading dash

Dependencies:

None

Required:

Yes

Editable:

No

Notes:

Amount refers to line items that make up a total payment.

For example, if an AR sales invoice was $1000, and each line item in the AR sales invoice was $200, there would be one line with $1000 in the Total Due column, and then five separate lines with $200 in the Amount column.

The total of the Amount column must match the total for the Total Due column if they are identified for the same AR sales invoice.

Field Name: SUBTOTAL

UI Field Name:

Subtotal

Type:

T=Tags a line as a subtotal

Default Value:

By default the line items are not part of the subtotal

Notes:

Can only be used when Account Labels are enabled

Field Name: REVREC_TEMPLATE

UI Field Name:

Rev Rec Template

Type:

Alphanumeric

Length:

40

Default Value:

None

Valid Values:

Alphanumeric

Dependencies:

Refers to an existing template.

Required:

Yes, if the line is to be deferred.

Editable:

No

Field Name: REVREC_STARTDATE

UI Field Name:

Rev Rec Start Date

Type:

Date

Length:

10

Default Value:

None

Valid Values:

Any valid date format.

Dependencies:

None

Required:

No

Editable:

No

Field Name: DEFERREDREV_ACCOUNT

UI Field Name:

Default Deferred Revenue Account

Type:

Number

Length:

24

Default Value:

None

Valid Values:

Numeric

Dependencies:

Refers to an existing account number.

Required:

Yes, if the line is to be deferred.

Editable:

No

Field Name: REVREC_JOURNAL

UI Field Name:

Revenue Recognition Journal

Type:

Character

Length:

4

Default Value:

None

Valid Values:

Alphanumeric

Dependencies:

Refers to an existing journal.

Required:

Yes, if the line is to be deferred.

Editable:

No

Field Name: REVREC_SCHEDULE_LINE_NO

UI Field Name:

No field name as such. These are the incrementing numbers on the left side of the transaction line items area.

Type:

Number

Length:

4

Default Value:

None

Valid Values:

Numeric

Dependencies:

Start with 1 for the first schedule entry, and increment by one for each subsequent entry.

Required:

Yes, if the line is deferred.

Editable:

No

Field Name: REVENUE_ACCOUNT

UI Field Name:

Revenue account you see when you drill down on the rev rec schedule link from the AR AR sales invoice, and to which the sales amount is posted to GL when revenue is recognized.

Type:

Number

Length:

24

Default Value:

None

Valid Values:

Numeric

Dependencies:

Refers to an existing account number.

Required:

Yes, if the line is to be deferred.

Editable:

No

Field Name: REVREC_POSTINGDATE

UI Field Name:

N/A

Type:

Date

Length:

10

Default Value:

None

Valid Values:

Any valid date format.

Dependencies:

None

Required:

Yes, if the line is deferred.

Editable:

No

Field Name: REVREC_AMOUNT

UI Field Name:

Amount

Type:

Number

Length:

38,2

Default Value:

None

Valid Values:

Numeric

Dependencies:

None

Required:

Yes, if the line is deferred.

Editable:

No

Field Name: TAXSOLUTIONID - This field only applies to companies subscribed to the Taxes application.

UI Field Name:

Transaction solution

Type:

Character

Length:

100

Default Value:

0

Valid Values:

Alphanumeric

Dependencies:

None

Required: Yes, if your organization is configured for multiple tax jurisdictions and you are importing at the top level

Editable:

No

Field Name: TAX_LINE_NO - This field only applies to companies subscribed to the Taxes application.

UI Field Name:

No field name as such. These are the incrementing numbers for the tax lines specific to line items.

Type:

Number

Length:

4

Default Value:

None

Valid Values:

Positive integer

Dependencies:

The Taxes subscription is enabled for a VAT or GST solution. Start with 1 for the first tax line of a line item, and increment by one for each subsequent line.

Required:

Yes, for VAT or GST tax solutions

Editable:

No

Field Name: TAX_AMOUNT - This field only applies to companies subscribed to the Taxes application.

UI Field Name:

Transaction tax

Type:

Number

Length:

38,2

Default Value:

None

Valid Values:

Any, with negatives values designated by a leading dash

Dependencies:

The Taxes subscription is enabled for a VAT or GST tax solution.

Required:

No

Editable:

Yes, if the invoice is not partially paid or paid

Notes: This field is only applicable for VAT or GST tax solutions. The amount entered will override the tax calculated by the tax detail.
Field Name: TAX_DETAILID - This field only applies to companies subscribed to the Taxes application.

UI Field Name:

Tax detail

Type:

Character

Length:

30

Default Value:

None

Valid Values:

Refers to a valid tax detail ID

Dependencies:

The Taxes subscription is enabled for a VAT or GST tax solution.

Required:

Yes, for VAT or GST tax solutions

Editable:

Yes, if the invoice is not partially paid or paid