Notify vendors that they've been paid

You can enable vendors to receive a payment notification via email after a payment has been confirmed in Intacct. Payment notification emails typically include an attached PDF of the payment copy, but you can configure Accounts Payable to omit this attachment or include payment details in the email body itself.

Enable vendors to receive payment notifications

Decide which vendors to notify of payments, and verify that they have an email address on record for the Pay-to contact.

If the vendor has a secondary email address that should receive notifications, add this to the contact record. Learn how to configure Accounts Payable to include secondary email addresses in automatic payment notifications.

Payment notifications are sent via email after a payment is confirmed in Intacct. Learn what's included in the payment notification email.

1. Go to Accounts Payable > All > Vendors and select Edit beside the appropriate vendor.
2. On the Payment Information tab, select Send automatic payment notification.
3. On the Contact list tab, verify the vendor name and email address.

   The payment notification email is sent to the email address listed in the Pay-to contact for the vendor. The vendor Print as name appears in the email greeting line.

   If the vendor Pay-to contact is set to Same as vendor, the Print as name and email address come from the first tab of the vendor record.

4. Select Save.

Process payments with notifications

Bill payments work the same, regardless of whether vendors are enabled for payment notification. When you confirm payments, we check whether any of the vendors have payment notifications enabled. Those vendors receive payment notifications via email.

1. Go to Accounts Payable > All > Bills > Pay bills.
2. Select the contact to be used for email notifications from the Send payment notifications from dropdown.

   The name and email address will appear in the body of payment notification emails, and emails will be sent from this email address.

3. After the payments are confirmed, notifications are automatically sent to vendors.

   For standard ACH payments or checks, notifications aren't sent immediately. First generate the payment file or print the checks, then confirm the payments.

Determine the "from" contact to be used in payment notification emails

When you’re paying bills, you can select the "from" contact to use in payment notification emails. On the Pay bills page, select the Send payment notifications from option. By default, the contact is set to the user who is paying the bills.

Contact information for this user is used for two purposes:

• Payment notification emails will be sent "from" this contact's email address.
• The name and email address from this contact are included in the email body in case the vendor has questions about the payment.

If you don't want to use a specific user's contact information, consider creating a generic user such as "Accounts Payable." The contact information for this user can have a generic name and email address to use for payment inquiries.

If you're using AP payment approvals, you can set up to use a single contact for all payment notifications.