Enhanced interface

About deleting or reversing an invoice—Accounts Receivable

Subscription	Accounts Receivable
Regional availability	All regions
User type	Business user with admin privileges (all)
Permissions	Invoices: List, View, Add, Edit, Post, Delete, Reverse

On occasion, you might need to remove an invoice. Perhaps it was mistakenly entered, or you cannot edit or reclassify the invoice to your satisfaction and need to remove and re-create it. To remove an invoice, you can either:

Delete, which completely removes the record of the invoice from Intacct. You can delete invoices with a Draft or Posted state.
Reverse, which creates a record in Intacct that allows you to track changes and maintain an audit trail.

The action you take depends on the state of the invoice and whether your AR configuration is enabled for the reversal of unpaid invoices. When reversal is enabled, you can reverse all invoices except invoices in Draft state.

From the Invoices list, you can only delete or reverse invoices that were directly entered in Accounts Receivable. For information about deleting transactions entered from another application, see delete an Order Entry transaction or delete a project invoice.

Delete or reverse?

Whether you delete or reverse an invoice depends on your AR configuration and the state of the invoice. after a transaction is cleared after reconciliation, you can no longer delete or reverse the transaction.

Invoice state	Invoice description	Configuration and action
		Reversal disabled	Reversal enabled
Draft	Partially created, but not posted perhaps because waiting for additional input.	Delete the invoice.	Delete the invoice.
Posted	The invoice is posted and no payment has been received.	Delete the invoice.	Reverse the invoice (unpaid).
Partially paid	The invoice has a partial payment against it.	Reverse the paid invoice, which first requires reversing the payment.	Reverse the paid invoice, which first requires reversing the payment.
Paid	The invoice was paid in full.	Reverse the paid invoice, which first requires reversing the payment. Exception: If the invoice and the payment are recorded simultaneously via the manual deposit process, reversing the payment automatically reverses the invoice.	Reverse the paid invoice, which first requires reversing the payment. Exception: If the invoice and the payment are recorded simultaneously via the manual deposit process, reversing the payment automatically reverses the invoice.
No value	The invoice is posted, but doesn't affect the GL.	Reverse the invoice (unpaid)	Reverse the invoice (unpaid)