Enhanced interface

Resubmit an AP supplier invoice that's been declined

You can edit a declined AP supplier invoice to make corrections and then resubmit it for approval. If the AP supplier invoice was declined because it’s a duplicate or not valid, you can delete it.

Do you need to edit an AP supplier invoice that you submitted, which has not yet been approved or declined? Learn how to Recall a submitted AP supplier invoice.

Option 1: Resubmit a declined AP supplier invoice

When an AP supplier invoice is declined for approval, it remains in the AP supplier invoices list page. The status changes from Submitted to Declined.

Subscription	Accounts Payable configured for AP supplier invoice approvals.
User type	Business
Permissions	AP supplier invoices: List, View, Edit
Restrictions	AP supplier invoice approvals are only available for AP supplier invoices and recurring AP supplier invoices created in Accounts Payable. For transactions created in Purchasing, use Purchasing approvals. Business users with appropriate permissions can edit some AP supplier invoice details during approval.

Go to Accounts Payable > All > AP supplier invoices.
Find the declined AP supplier invoice that you want to resubmit.
Select More actions > Edit at the end of the row.
To see why the AP supplier invoice was declined, select the History tab and view any Comments that were provided in the approval history.

Comments appear in the AP supplier invoice approval history section.
Make your changes.
Select Submit.

Go to Accounts Payable > All > AP supplier invoices.
Select Edit next to the declined AP supplier invoice.
To see why the AP supplier invoice was declined, select the History tab.

Comments appear in the AP supplier invoice approval history section.
Make your changes.
Select Submit.

Option 2: Delete a declined AP supplier invoice

You can delete a declined AP supplier invoice and, optionally, create a new one to replace it. For example, you might want to delete a AP supplier invoice that's no longer needed or contains incorrect information that cannot be edited.

Subscription	Accounts Payable configured for AP supplier invoice approvals.
Configuration	If Accounts Payable is configured to Enable reversal of unpaid AP supplier invoices, you will not be able to delete the AP supplier invoice. Instead, reverse the AP supplier invoice.
User type	Business
Permissions	AP supplier invoices: List, Delete

Go to Accounts Payable > All > AP supplier invoices.
Find the AP supplier invoice that you want to delete.
Select More actions > Delete at the end of the row.
If the Delete option is not available
- If Accounts Payable is configured to Enable reversal of unpaid AP supplier invoices, you will not be able to delete the AP supplier invoice. Instead, reverse the AP supplier invoice.
- You must have delete permission for AP supplier invoices.
- In some regions, deleting transactions is not supported.
Select Delete to confirm.

Go to Accounts Payable > All > AP supplier invoices.
Select the Delete checkbox next to the declined AP supplier invoice.
If the Delete option is not available
- If Accounts Payable is configured to Enable reversal of unpaid AP supplier invoices, you will not be able to delete the AP supplier invoice. Instead, reverse the AP supplier invoice.
- You must have delete permission for AP supplier invoices.
- In some regions, deleting transactions is not supported.
Select Delete at the top of the page.