Enhanced interface

Place or release an AP supplier invoice on hold

You can place an AP supplier invoice on hold to exclude it from the Pay AP supplier invoices list and prevent it from being paid. For example, you might want to place an AP supplier invoice on hold if the dollar amount is wrong, or your company is disputing the AP supplier invoice, or you simply didn't receive the goods.

After the issue is resolved, you can release the hold. The AP supplier invoice is included in the Pay AP supplier invoices list, if it is posted.

Are you using AP supplier invoice approvals? When you edit a posted AP supplier invoice to add or remove a hold, the AP supplier invoice is submitted for approval.

Place an AP supplier invoice on hold

Subscription	Accounts Payable
User type	Business
Permissions	AP supplier invoices: List, View, Edit

Go to Accounts Payable > All > AP supplier invoices.
Find the AP supplier invoice that you want to place on hold.
Select More actions > Edit at the end of the row.
On the Transaction tab, select Place this AP supplier invoice on hold.
Select Submit or Post.

Go to Accounts Payable > All > AP supplier invoices.
Select Edit next to the appropriate AP supplier invoice.
On the Transaction tab, select Place this AP supplier invoice on hold.
Select Submit or Post.

Release an AP supplier invoice on hold

Subscription	Accounts Payable
User type	Business
Permissions	AP supplier invoices: List, View, Edit

Go to Accounts Payable > All > AP supplier invoices.
Find the AP supplier invoice that you want to release from hold.
Select More actions > Edit at the end of the row.
On the Transaction tab, deselect Place this AP supplier invoice on hold.
Select Submit or Post.

Go to Accounts Payable > All > AP supplier invoices.
Select Edit next to the appropriate AP supplier invoice.
Deselect Place this AP supplier invoice on hold.
Select Submit or Post.

Cannot place an AP supplier invoice on hold?

For AP supplier invoices in the following states, you need to take an additional step before you can place them on hold.

states that do not support placing the on hold
State	Resolution
Submitted	For AP supplier invoices that have been submitted for approval and are not partially approved, you can recall the AP supplier invoice and then edit it.
Partially approved	Ask the next approver to decline the AP supplier invoice, then edit the AP supplier invoice to place it on hold.
Selected	If the AP supplier invoice is selected for payment, return it to the posted state before placing it on hold. Learn how to Cancel a payment request (Deselect AP supplier invoices to pay)
Paid	You cannot place an AP supplier invoice on hold after you paid it in full. Partially paid AP supplier invoices can be placed on hold.