Payment status descriptions

View the status of payment requests on the following pages:

• Payment request page

• Posted payments page

• Payment request detail page

Payment status descriptions:

• Draft: The payment request has been added to an outbox.
• Submitted: For companies using payment approvals. The payment is awaiting approval on the Payment Approvals page.

• Unapproved: For companies using payment approvals. The payment was declined by an approver.

  To re-select AP supplier invoices for payment on the Pay AP supplier invoices page, cancel the unapproved payment request.

• Partially approved: For companies using payment approvals. The payment has been partially approved on the Payment Approvals page.

  For example, the payment might need to be approved by another user to progress to an Approved state.

• Approved: For payments with a payment method of cheque, ACH, or bank file. The payment request is ready to be paid for one of the following reasons:

  • The payment request was approved.
  • The total amount of the payment request was below the approval threshold and, as a result, bypassed the approval process.
  • Your company is not configured to require payment approvals.
  Next step by payment method

  • ACH payments: Generate the ACH file in the Cash Management application.

    If you're using a NACHA-compliant bank file, follow the procedures for bank files.

  • Bank file payments: Generate and download the bank file in the Cash Management application.

  • Cheque payments: Print the cheque from the Print cheques page.

  Payment requests with a payment method of Record transfer (EFT), cash, Supplier Payments powered by CSI, or credit card, which record payments made outside of Sage Intacct, are posted to the General Ledger immediately upon approval. If the request did not require approval, Intacct posts the payment after you select Pay or Pay now. View these payments on the Posted payments page.

• Delivered: For cheque, ACH, or bank file payments, where you initiated the payment process but it is not yet complete.

  To post the payment to the General Ledger

  • ACH payments: Confirm and post the ACH file.

    If you're using a NACHA-compliant bank file, follow the procedures for bank files.

  • Bank file payments: Upload the file to the bank portal and confirm it.

  • Cheque payments: Confirm the cheque on the Print cheques page. Printing the cheque reserves the cheque number to prevent duplicate cheques, but the cheque will not appear in the register until it is posted (confirmed).

• Complete: The payment is posted to the General Ledger. Completed payments appear on the Posted payments page.

  Actions that complete a payment, by payment method

  • Cheque payment: You confirm the associated cheque on the Print Cheques page.
  • ACH payment: You confirm and post the ACH file
  • Bank file payment: You upload and confirm the bank file.
  • Record transfer (EFT): The payment request is approved.
  • Cash: The payment request is approved.
  • Credit card: The payment request is approved.
• Voided: You voided the payment from the register, after it was completed. Voided payments appear on the Posted payments page.