Re-issue a confirmed cheque with a new cheque number

To re-issue a confirmed cheque with a new cheque number, void the original cheque, recreate the payment, and pay the AP supplier invoice again.

These instructions apply to both preprinted and blank cheque stock.

If you already sent the cheque to the customer, contact your bank to let them know you need to void the cheque with them. Voiding the cheque in the Cheque register only voids the payment in Sage Intacct.
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Accounts Payable

Expenses

User type Business
Permissions

Print cheques: Run
  1. Void the cheque in the Cheque register.
    1. On the Cheque register page, find the payment and select Void.
    2. In the Void payment date window, select the date on which to void the payment.
    3. Optionally, if you need to, reverse the AP supplier invoice, select the Reverse checkbox and enter a reversal date.
  2. Re-issue the payment on the Pay AP supplier invoices page.

    If you need to re-issue the AP supplier invoice as well (you reversed the AP supplier invoice in the Cheque register), go to the AP supplier invoices page to recreate it.

  3. Go to the Print cheques page and select the cheque to reprint, then select Print.

    A pop-up preview of your cheque appears. Check that all the information is correct, and select the printer icon.

    Make sure to enable pop-ups in your browser (the PDF of your cheque appears in a pop-up).