Edit a payment request
You can edit some details of a payment request, such as the bank or payment date. In addition, you can remove one or more bills entirely from a payment request.
When can I edit a payment request?
You can edit the payment request depending on its state.
| Payment status | Description |
|---|---|
|
Submitted |
Editable. |
|
Partially approved |
Editable. Payment status reverts to Submitted and the payment request enters the approval process again. |
|
Unapproved |
Editable. Payment status reverts to Submitted and the payment request enters the approval process again. |
|
Approved |
Editable. Payment status reverts to Submitted and the payment request enters the approval process again. If the payment request is not subject to approvals, the payment status remains Approved. |
|
Delivered |
Not editable. A payment status of Delivered means that the payment process has been initiated and is awaiting the next step. For example, you printed the check or generated the associated ACH or bank file. To change a delivered payment, you need to void the unconfirmed payment, cancel the request, and then resubmit the bills for payment. |
|
Complete |
Not editable. These payments have posted to the General Ledger. To change the payment, you need to void the posted payment without reversing associated bills, then resubmit the bills for payment. |
To edit payments requests created at a different level, go to the level where it was created. For example, if you are at the entity level, the Edit option does not appear for payment requests created at the top level. Go to the top level to see the option.
What can I edit on a payment request?
If the Payment status allows for editing, you can change the following fields.
-
Bank
-
Payment date
-
Document number
-
Memo
If the payment request contains multiple bills, you can remove a bill.
You cannot edit the remaining fields, such as the payment method, currency, or amount, or credits to apply. If you need to change any of these details, cancel the request, make any necessary changes to the bill, and then resubmit the bill for payment.
Edit payment request details
| Subscription |
Accounts Payable |
|---|---|
| User type |
Business |
| Permissions |
Payment requests: List, Edit |
-
Go to Accounts Payable > All > Payments > Payment requests.
Edit a payment request in the entity where it was created; not from within subordinate entities.
- Find the payment request that you want to update.
-
Select More actions > Edit at the end of the row.
- As needed, edit the Bank, Payment date, Document number and Memo fields
- Select Save.
If your company is enabled for bill approvals, the Payment status is reset to Submitted and the payment request is sent back through the approval process.
-
Go to Accounts Payable > All > Payments > Payment requests.
Edit a payment request in the entity where it was created; not from within subordinate entities.
- Select Edit beside the request you want to update.
- As needed, edit the Bank, Payment date, Document number and Memo fields
- Select Save.
If your company is enabled for bill approvals, the Payment status is reset to Submitted and the payment request is sent back through the approval process.
Remove a bill from a payment request
You can remove a bill only if the payment request contains multiple bills. If the payment request contains only one bill, cancel the payment request.
| Subscription |
Accounts Payable |
|---|---|
| User type |
Business |
| Permissions |
Payment requests: List, Edit |
-
Go to Accounts Payable > All > Payments > Payment requests.
Edit a payment request in the entity where it was created; not from within subordinate entities.
- Find the payment request you want to edit.
-
Select More actions > Edit at the end of the row.
- On the Payment request page, clear the Select checkbox beside any bill that you want to remove from the payment request.
- Select Save.
-
Go to Accounts Payable > All > Payments > Payment requests.
Edit a payment request in the entity where it was created; not from within subordinate entities.
- Find the payment request you want to edit.
- Select Edit.
- On the Payment request page, clear the Select checkbox beside any bill that you want to remove from the payment request.
- Select Save.