Re-issue a confirmed check with a new check number

To re-issue a confirmed check with a new check number, void the original check, recreate the payment, and pay the bill again.

These instructions apply to both preprinted and blank check stock.

If you already sent the check to the customer, contact your bank to let them know you need to void the check with them. Voiding the check in the Check register only voids the payment in Sage Intacct.
  1. Void the check in the Check register.
    1. On the Check register page, find the payment and select Void.
    2. In the Void payment date window, select the date on which to void the payment.
    3. Optionally, if you need to, reverse the bill, select the Reverse checkbox and enter a reversal date.
  2. Re-issue the payment on the Pay bills page.

    If you need to re-issue the bill as well (you reversed the bill in the Check register), go to the Bills page to recreate it.

  3. Go to the Print checks page and select the check to reprint, then select Print.

    A pop-up preview of your check appears. Check that all the information is correct, and select the printer icon.

    Make sure to enable pop-ups in your browser (the PDF of your check appears in a pop-up).