Field descriptions: Payment requests

Cancel request

If your payment requests fail, you can cancel multiple requests at once. When you cancel a payment request, the bill goes back to Pay bills.

Refresh state

This button only applies to companies subscribed to Vendor Payments powered by CSI.

If the Provider payment state field is stuck in progress, refresh the state to get the latest payment state with the payment provider.

Retry payment

This button only applies to companies subscribed to Vendor Payments powered by CSI.

If the payment request fails, you can retry the payments for the failed requests. See Troubleshoot CSI payment requests for detailed troubleshooting information before you retry the payment.

Post to GL

This button only applies to companies subscribed to Vendor Payments powered by CSI.

This button posts the payment request to the general ledger. Select this option if the payment request fails to post to the general ledger for any reason.

Vendor ID

The ID of the payment recipient.

Vendor name

The name of the payment recipient.

Joint payee

For a joint check, this field shows the secondary payee, as specified in the bill.

Joint payee print as

For a joint check, this field shows how the check payee will print. This field is visible only when you enable joint checks in your company.

The payee for a joint check follows the format of vendor AND joint payee. For example, if the vendor is ABC Renovations and the joint payee is Expert Paving, Joint payee print as appears as ABC Renovations AND Expert Paving.

Payment status

• Draft: The payment request has been added to an outbox.
• Submitted: For companies using payment approvals. The payment is awaiting approval on the Payment Approvals page.

• Unapproved: For companies using payment approvals. The payment was declined by an approver.

  To re-select bills for payment on the Pay bills page, cancel the unapproved payment request.

• Partially approved: For companies using payment approvals. The payment has been partially approved on the Payment Approvals page.

  For example, the payment might need to be approved by another user to progress to an Approved state.

• Approved: For payments with a payment method of check, ACH, or bank file. The payment request is ready to be paid for one of the following reasons:

  • The payment request was approved.
  • The total amount of the payment request was below the approval threshold and, as a result, bypassed the approval process.
  • Your company is not configured to require payment approvals.
  Next step by payment method

  • ACH payments: Generate the ACH file in the Cash Management application.

    If you're using a NACHA-compliant bank file, follow the procedures for bank files.

  • Bank file payments: Generate and download the bank file in the Cash Management application.

  • Check payments: Print the check from the Print checks page.

  Payment requests with a payment method of Record transfer (EFT), cash, Vendor Payments powered by CSI, or credit card, which record payments made outside of Sage Intacct, are posted to the General Ledger immediately upon approval. If the request did not require approval, Intacct posts the payment after you select Pay or Pay now. View these payments on the Posted payments page.

• Delivered: For check, ACH, or bank file payments, where you initiated the payment process but it is not yet complete.

  To post the payment to the General Ledger

  • ACH payments: Confirm and post the ACH file.

    If you're using a NACHA-compliant bank file, follow the procedures for bank files.

  • Bank file payments: Upload the file to the bank portal and confirm it.

  • Check payments: Confirm the check on the Print checks page. Printing the check reserves the check number to prevent duplicate checks, but the check will not appear in the register until it is posted (confirmed).

• Complete: The payment is posted to the General Ledger. Completed payments appear on the Posted payments page.

  Actions that complete a payment, by payment method

  • Check payment: You confirm the associated check on the Print Checks page.
  • ACH payment: You confirm and post the ACH file
  • Bank file payment: You upload and confirm the bank file.
  • Record transfer (EFT): The payment request is approved.
  • Cash: The payment request is approved.
  • Credit card: The payment request is approved.
• Voided: You voided the payment from the register, after it was completed. Voided payments appear on the Posted payments page.

Payment method

The means for paying the bill, for example:

• Check
• Credit Card
• Record Transfer
• Cash
• Standard ACH
• Network

Payment provider

This field only applies to companies subscribed to Vendor Payments powered by CSI.

The payment provider processing the payment.

Provider payment state

This field only applies to companies subscribed to Vendor Payments powered by CSI.

The current state of your payment with the provider.

Possible states:

• Received

• Awaiting Authorization

• Awaiting Funds

• Rejected

• Payment File Available

• Processing Error

• Processing

• Processing Complete

Payment date

The date the payment was made or recorded.

Payment amount

For companies that transact in a single currency, this is the amount of the payment.

Payment currency

In a multi-currency company, the currency used to make the payment.

Payment transaction amount

The amount of the transaction in the payment currency. For example, if your entity uses USD as its base currency, but makes a payment from a bank in the United Kingdom, the payment transaction amount would be in GBP.

Payment amount

The amount of the payment in your company's base currency.

Payment provider

This field only applies to companies subscribed to Vendor Payments powered by CSI.

The payment provider processing the payment.

Pay method

The means for paying the bill, for example:

• Check
• Credit Card
• Record Transfer
• Cash
• ACH
• Virtual card

Vendor

The name of the payment recipient.

Status

The payment status describing where the request is within the payment request workflow.

• Draft: The payment request has been added to an outbox.
• Submitted: For companies using payment approvals. The payment is awaiting approval on the Payment Approvals page.

• Unapproved: For companies using payment approvals. The payment was declined by an approver.

  To re-select bills for payment on the Pay bills page, cancel the unapproved payment request.

• Partially approved: For companies using payment approvals. The payment has been partially approved on the Payment Approvals page.

  For example, the payment might need to be approved by another user to progress to an Approved state.

• Approved: For payments with a payment method of check, ACH, or bank file. The payment request is ready to be paid for one of the following reasons:

  • The payment request was approved.
  • The total amount of the payment request was below the approval threshold and, as a result, bypassed the approval process.
  • Your company is not configured to require payment approvals.
  Next step by payment method

  • ACH payments: Generate the ACH file in the Cash Management application.

    If you're using a NACHA-compliant bank file, follow the procedures for bank files.

  • Bank file payments: Generate and download the bank file in the Cash Management application.

  • Check payments: Print the check from the Print checks page.

  Payment requests with a payment method of Record transfer (EFT), cash, Vendor Payments powered by CSI, or credit card, which record payments made outside of Sage Intacct, are posted to the General Ledger immediately upon approval. If the request did not require approval, Intacct posts the payment after you select Pay or Pay now. View these payments on the Posted payments page.

• Delivered: For check, ACH, or bank file payments, where you initiated the payment process but it is not yet complete.

  To post the payment to the General Ledger

  • ACH payments: Confirm and post the ACH file.

    If you're using a NACHA-compliant bank file, follow the procedures for bank files.

  • Bank file payments: Upload the file to the bank portal and confirm it.

  • Check payments: Confirm the check on the Print checks page. Printing the check reserves the check number to prevent duplicate checks, but the check will not appear in the register until it is posted (confirmed).

• Complete: The payment is posted to the General Ledger. Completed payments appear on the Posted payments page.

  Actions that complete a payment, by payment method

  • Check payment: You confirm the associated check on the Print Checks page.
  • ACH payment: You confirm and post the ACH file
  • Bank file payment: You upload and confirm the bank file.
  • Record transfer (EFT): The payment request is approved.
  • Cash: The payment request is approved.
  • Credit card: The payment request is approved.
• Voided: You voided the payment from the register, after it was completed. Voided payments appear on the Posted payments page.

Currency

The currency used to make the payment.

Exchange rate

If the transaction currency is different from the entity's base currency, this shows the current exchange rate for the payment.

Amount to pay

For single currency companies, this is the total amount of the payment request.

Bank

The bank to use for making the payment. The bank is specified on the Pay bills page when you select bills for payment.

You can edit this field, but if you’re enabled for bill approvals any changes must be approved.

Payment date

The date the payment was made or recorded.

Check no./Document number

If the payment method is Printed Check and you printed the check, this shows the issued check number. For Record Transfer payments, this is the document number you provide when recording the payment.

Memo

The memo entered on the bill associated with the payment request.

Bill no.

The identifying bill number entered on the bill at creation. Select the bill number to view bill details.

Currency

The currency of the bill.

Due date

When the payment is due. This is usually determined on the bill.

Bill date

The date of the bill.

Total billed

The total amount billed against the payment.

Total due

The total amount due for the bill.

Discount applied

The total discount available for the bill, if any.

Credits applied

The amount of available credit applied to the bill within the payment request.

Payment amount/Payment transaction amount

The amount to pay in the payment request.

Balance

For partially paid bills, the amount remaining to pay.

Line details

Select Line details to view to the line items for this bill.

Total

The total for all transactions in the payment request.

Provider payment state

This field only applies to companies subscribed to Vendor Payments powered by CSI.

The current state of your payment with the provider.

Possible states:

• Received

• Awaiting Authorization

• Awaiting Funds

• Rejected

• Payment File Available

• Processing Error

• Processing

• Processing Complete

Created at

The timestamp for the latest provider payment state.

State

The processing state of the payment with the payment provider.

Extended state

The extended state of the payment with the payment provider.

Description

A brief description of the updated state.

Funding ID

The ID number from the payment provider used to pull funds from the bank account. Multiple payments can share the same Funding ID.

Reference number

The unique reference number given to ACH and virtual card payments.

Date

The date and time the state was updated.