View and act on bank feed transactions on the Banking cloud tab
Users with Cash Management permissions for Bank transactions can view all bank and credit card transactions for all accounts on the Bank transactions list. Make sure to adjust the permissions to this list so it's only available for the appropriate users.
View bank feed transactions
You can view bank feed transactions on the Banking cloud tab of an account, even if you do not have reconciliation permissions.
| Subscription |
Cash Management Sage Cloud Services |
|---|---|
| User type |
Business, Project Manager |
| Permissions |
Account permissions Checking accounts: List, View Savings accounts: List, View Credit card accounts: List, View Bank feed permissions Bank transactions: List, View |
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Go to Cash Management > All or Setup > Accounts and select the required account type.
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On the account list, select Bank transactions for the appropriate account.
Or
Select More actions > View at the end of the row.
You can only see transactions in View mode; they're not visible in Edit mode.
- Go to the Banking cloud tab.
-
Go to Cash Management > All or Setup > Accounts and select the required account type.
-
On the account list, select Bank transactions for the appropriate account.
Alternatively, select View.
You can only see transactions in View mode; they're not visible in Edit mode.
- Go to the Banking cloud tab.
Transactions typically appear in Sage Intacct on the business day after they post at the bank. Transactions appear on the Bank transactions list, the Banking cloud tab of the account, and the Bank tab during reconciliation. In some cases, it can take up to 5 business days for transactions to appear.
Example: Transactions that post at the bank on Friday can appear in Intacct as early as Saturday. As weekends are usually non-business days for banks, no transactions post at the bank on Saturday or Sunday. That means that there are no bank feed transactions in Intacct on Monday. Monday's bank transactions appear as early as Tuesday.
If it's taking longer than usual for transactions to arrive in the system, do not disconnect from the bank feed. Instead, wait until you see a bank feed status of Partial success or Failed and refresh the feed. Or, check out Missing transactions from a bank feed.
If the bank feed status is Connected, log in to your online bank to make sure that there are new transactions available for download.
If the bank feed status is Auth required, you might need to reauthorize your account login credentials.
View the status of the account's connection to a bank feed in the following locations.
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Banking cloud tab
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Reconciliation page
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Account list pages
Create a custom view on the account list page to view the status of each account's bank feed connection. When creating the custom view, include the Bank feed status column.
In the meantime, import transactions for reconciliation instead.
Learn how to troubleshoot bank feeds and bank feed statuses.
Match a bank feed transaction for reconciliation
If you have Cash Management permissions for Bank transactions: Manual match, you can manually match bank transactions to Sage Intacct transactions for reconciliation. If you see a transaction that does not need to be included in reconciliation, ignore it.
| Subscription |
Cash Management Sage Cloud Services |
|---|---|
| Regional availability |
All regions |
| User type |
Business |
| Permissions |
Account permissions Checking accounts: List, View Savings accounts: List, View Credit card accounts: List, View Bank feed permissions Bank transactions: List, View, Manual match |
-
Go to Cash Management > All or Setup > Accounts and select the required account type.
-
On the account list, select Bank transactions for the appropriate account.
Or
Select More actions > View at the end of the row.
You can only see transactions in View mode; they're not visible in Edit mode.
- Go to the Banking cloud tab.
- Optionally, filter to view transactions.
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Select Match to match transactions for reconciliation.
Learn more about manually matching transactions for reconciliation.
- Optionally, to create transactions, from the Action menu select the type of transaction to create.
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Go to Cash Management > All or Setup > Accounts and select the required account type.
-
On the account list, select Bank transactions for the appropriate account.
Alternatively, select View.
You can only see transactions in View mode; they're not visible in Edit mode.
- Go to the Banking cloud tab.
- You might need to filter to view transactions.
-
Select Match to match transactions for reconciliation.
Learn more about manually matching transactions for reconciliation.
- Optionally, to create transactions, from the Action menu select the type of transaction to create.
Create additional transactions in Intacct from a bank transaction for reconciliation
Save time during the month-end close and create transactions from bank transactions before you even get to the reconciliation page.
From the Banking cloud tab on the account record, you can create Sage Intacct transactions that automatically match to the bank feed transaction without reconciliation permissions.
Some companies create account records at the top level and transact within entities. If your bank specifies on the account record that it's associated with an entity in the Location ID field, create transactions or receive payments for this entity at the top level.
For multi-entity, multi-currency companies, create the following transactions at the entity level:
- Service charges
- Interest earned
- Other receipts
- Credit card transactions
- Charge payoffs
- Credit card charges and fees
Automatically create credit card transactions and journal entries based on bank transactions from a bank feed or an import file using creation rules.
| Subscription |
Cash Management Sage Cloud Services enabled for bank feeds |
|---|---|
| User type |
Business |
| Permissions |
Checking accounts: List, View Savings accounts: List, View Credit card accounts: List, View Bank transactions: Manual Match You must have permissions to create the appropriate transaction. For example, to create a manual payment you need permissions for Manual payments. |
-
Go to Cash Management > All or Setup > Accounts and select the required account type.
-
On the account list, select Bank transactions for the appropriate account.
Or
Select More actions > View at the end of the row.
You can only see transactions in View mode; they're not visible in Edit mode.
- Go to the Banking cloud tab.
-
Optionally, filter and sort the list to find transactions.
- To sort transactions alphanumerically, select any column head. A pointer to the right of the column name indicates the sort direction.
- To filter, enter a value in a column head field. Then press Enter on your keyboard. Or, use the dropdown lists and select Apply filters after you make your selections.
- From the Action menu, select the type of transaction to create. With the appropriate permissions, you can create the following transactions:
Bank transaction type Transactions available to create Notes for multi-entity, multi-currency companies Debits
Funds transfer
Service charges
Journal entry
Manual payments
Create service charges at the entity level.
Credits
Funds transfer
Interest earned
Journal entry
Other receipts
Receive payments
Create other receipts and interest earned at the entity level.
Charges and payments
(Credit card reconciliation)
Charges and other fees
Journal entry
Credit card transactions
Manual payments
Create charges and other fees, manual payments, and credit card transactions at the entity level.
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Create the transaction.
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Select Save.
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Go to Cash Management > All or Setup > Accounts and select the required account type.
-
On the account list, select Bank transactions for the appropriate account.
Alternatively, select View.
You can only see transactions in View mode; they're not visible in Edit mode.
-
Optionally, filter and sort the list to find transactions.
- To sort transactions alphanumerically, select any column head. A pointer to the right of the column name indicates the sort direction.
- To filter, enter a value in a column head field. Then press Enter on your keyboard. Or, use the dropdown lists and select Apply filters after you make your selections.
- From the Action menu, select the type of transaction to create. With the appropriate permissions, you can create the following transactions:
Bank transaction type Transactions available to create Notes for multi-entity, multi-currency companies Debits
Funds transfer
Service charges
Journal entry
Manual payments
Create service charges at the entity level.
Credits
Funds transfer
Interest earned
Journal entry
Other receipts
Receive payments
Create other receipts and interest earned at the entity level.
Charges and payments
(Credit card reconciliation)
Charges and other fees
Journal entry
Credit card transactions
Manual payments
Create charges and other fees, manual payments, and credit card transactions at the entity level.
- Create the transaction and select Save.
Result: A transaction in Sage Intacct is created and automatically matches against the bank transaction for reconciliation. View matched transactions on the Banking cloud tab, Bank Transactions page, or the account reconciliation page.
Ignore a bank feed transaction for reconciliation
If you have the Cash Management permission for Bank transactions: Ignore, you can ignore a bank feed transaction for reconciliation on the Banking cloud tab. For instance, you might need to ignore duplicate transactions.
| Subscription |
Cash Management Sage Cloud Services enabled for bank feeds. Or Sage Cloud Services enabled for Bank transaction assistant file import (for checking accounts and savings accounts only) |
|---|---|
| User type |
Business |
| Permissions |
Account permissions: Checking accounts: List, View Savings accounts: List, View Credit card accounts: List, View Bank feed permissions: Bank transactions: List, View, Ignore |
-
Go to Cash Management > All or Setup > Accounts and select the required account type.
-
On the account list, select Bank transactions for the appropriate account.
Or
Select More actions > View at the end of the row.
You can only see transactions in View mode; they're not visible in Edit mode.
- On the Banking cloud tab, find the transaction and select Action > Ignore at the end of the row.
-
Go to Cash Management > All or Setup > Accounts and select the required account type.
-
On the account list, select Bank transactions for the appropriate account.
Alternatively, select to View the account.
You can only see transactions in View mode; they're not visible in Edit mode.
- On the Banking cloud tab, find the transaction and select Action > Ignore at the end of the row.
Refresh a bank feed
You can refresh a bank feed from the Banking cloud tab when you go to edit the account record.
Learn more about refreshing a bank feed.
| Subscription |
Cash Management Sage Cloud Services |
|---|---|
| User type |
Business, Employee, Project Manager, and Warehouse |
| Permissions |
Account permissions Checking accounts: List and View Savings accounts: List and View Credit card accounts: List and View Bank feed permissions Bank transactions: List and View |
-
Go to Cash Management > All or Setup > Accounts and select the required account type.
-
Find the required transaction.
-
Select Edit at the end of the row.
- On the Banking cloud tab, select Refresh.
-
Go to Cash Management > All or Setup > Accounts and select the required account type.
-
Find the required transaction and select Edit.
- On the Banking cloud tab, select Refresh.