Enhanced interface

Re-issue a confirmed cheque with the same cheque number (blank cheque stock only)

You might have printed and confirmed a cheque that has incorrect information, for example, a transaction with incorrect AR sales invoice dates. You can correct the error and reprint the cheque using the same cheque number.

Have only one person print cheques from the selected current account at a time to avoid mistakenly issuing the same cheque number to a different transaction.

Subscription	Accounts Payable or Expenses
Regional availability	All regions
User type	Business
Permissions	Accounts Payable Posted payments: Void Print cheques: Run Expenses Posted reimbursements: Void Print cheques: Run Cash Management Current account: List, View, Edit
Configuration	Accounts Payable If bills, checks, or adjustments are assigned duplicate numbers must be set to Show warning or Do nothing. Expenses Duplicate numbers must be set to Show warning or Do nothing.

Void the cheque in the Cheque register.
1. On the Cheque register page, find the payment and select Void.
  
  Make a note of the cheque number, because you'll need it later.
2. In the Void payment date window, select the date on which to void the payment.
3. (Optional) If you need to, reverse the AP supplier invoice by selecting the Reverse checkbox and enter a reversal date.
If you already sent the cheque to the customer, contact your bank to let them know you need to void the cheque with them. Voiding the cheque in the Cheque register only voids the payment in Sage Intacct.
Re-issue the payment on the Pay AP supplier invoices page.

If you need to re-issue the AP supplier invoice as well (you reversed the AP supplier invoice in the Cheque register), go to the AP supplier invoices page to recreate it.

Correct any errors.

Common errors and how to correct them

Error correction steps
Error	Steps to correct
Wrong the payment method or date.	Edit the payment request.
Incorrect payment amount.	First cancel the payment request. Then, select the AP supplier invoice again for payment on the Pay Bills page.
Wrong the supplier name or address.	Change the supplier name or address and reprint the cheque.
Invalid AP supplier invoice	After you enter payment for an AP supplier invoice, even if you void that payment, you cannot delete the AP supplier invoice. Instead, you can do the following: If the AP supplier invoice was entered directly in Accounts Payable, reverse the AP supplier invoice. If you use the Purchasing application, some AP supplier invoices might have been created from a Purchasing transaction, such as a PO purchase invoice or receipt. Although you can't reverse AP supplier invoices created from a Purchasing transaction, you can remove the AP liability by entering and applying a credit.

Go to the Current account information page and reset the next cheque number as follows.
1. Go to Cash Management > All or Setup > Accounts > Current.
2. Find the current account used to issue the cheque.
3. Select More actions > Edit at the end of the row.
4. On the Cheque printing tab, in the Print settings section, make note of the Next cheque no. currently listed.
  
  After you reissue your cheque, you'll be coming back to this page to set the cheque number back to this number.
5. Set Next cheque no. to the number of the cheque you voided.
6. Select Save.
1. Go to Cash Management > All or Setup > Accounts > Current.
2. Select Edit next to the current account used to issue the cheque.
3. On the Cheque printing tab, in the Print settings section, make note of the Next cheque no. currently listed.
  
  After you reissue your cheque, you'll be coming back to this page to set the cheque number back to this number.
4. Set Next cheque no. to the number of the cheque you voided.
5. Select Save.
Go to the Print cheques page and select the cheque you want to reprint.
Select Print.

If your Accounts Payable configuration has If bills, checks, or adjustments are assigned duplicate numbers set to Show warning, Intacct asks you to confirm your action. If you are not allowed to proceed, this means that this option is set to disallow transactions with duplicate numbers.

A pop-up preview of your cheque appears. Check that all the information is correct, and select the printer icon.

Make sure to enable pop-ups in your browser (the PDF of your cheque appears in a pop-up).
Review and confirm the check.
Go back to the Current account information page and set the Next cheque no. back to the correct number that you noted in step 4.

Subscription	Accounts Payable Expenses
User type	Business
Permissions	Print cheques: Run

Subscription

Accounts Payable

Expenses

User type

Business

Permissions

Print cheques: Run

Void the cheque in the Cheque register.
1. On the Cheque register page, find the payment and select Void.
2. In the Void payment date window, select the date on which to void the payment.
3. Optionally, if you need to, reverse the AP supplier invoice by selecting the Reverse checkbox and enter a reversal date.
If you already sent the cheque to the customer, contact your bank to let them know you need to void the cheque with them. Voiding the cheque in the Cheque register only voids the payment in Sage Intacct.
Re-issue the payment on the Pay AP supplier invoices page.

If you need to re-issue the AP supplier invoice as well (you reversed the AP supplier invoice in the Cheque register), go to the AP supplier invoices page to recreate it.

Correct any errors.

Common errors and corrections:

Common errors and corrections
Type of correction	Steps to correct
Change the payment method or date.	Edit the payment request.
Change the payment amount.	First cancel the payment request. Then, select the AP supplier invoice again for payment on the Pay Bills page.
Correct the supplier name or address.	Change the supplier name or address and reprint the cheque.
Delete the AP supplier invoice.	You cannot delete an AP supplier invoice after a payment is entered, even if the payment was voided. If the AP supplier invoice was entered directly in Accounts Payable, you can reverse the AP supplier invoice. If you use the Purchasing application, some AP supplier invoices might have been created from a purchasing transaction, such as a PO purchase invoice or receipt. Although you cannot reverse AP supplier invoices created from a purchasing transaction, you can remove the AP liability by entering and applying a credit.

Go to the Current account information page and select the Cheque printing tab.
Set the Next cheque no. to the number of the cheque you voided.

Before you change the cheque number, note which cheque number is next in line and listed. After you reissue your cheque, you'll be coming back to this page to set the cheque number back to this number.
Go to the Print cheques page and select the cheque you want to reprint, and select Print.

A popup preview of your cheque appears. Check that all the information is correct, and select the printer icon.

Make sure to enable popups in your browser (the PDF of your cheque appears in a popup).
Go back to the Current account information page and set the Next cheque no. back to the correct number that you noted in step 4.