Void a cheque and reuse the cheque number

If you confirm a cheque and then find an error, you can void the cheque, then reuse the cheque number to you print a replacement. This is available when printing on blank check stock, only.

1. Void the cheque in the Cheque register.

   1. On the Cheque register page, find the payment and select Void.

      Make a note of the cheque number, because you'll need it later.

   2. In the Void payment date window, select the date on which to void the payment.
   3. If you need to, reverse the AP supplier invoice by selecting the Reverse checkbox and enter a reversal date.

   If you already sent the cheque to the customer, contact your bank to let them know you need to void the cheque with them. Voiding the cheque in the Cheque register only voids the payment in Sage Intacct.

2. Re-issue the payment on the Pay AP supplier invoices page.

   If you need to re-issue the AP supplier invoice as well (you reversed the AP supplier invoice in the Cheque register), go to the AP supplier invoices page to recreate it.

3. Correct any errors.

   Common errors and how to correct them

   Error correction steps

   Error	Steps to correct
   Wrong the payment method or date.	Edit the payment request.
   Incorrect payment amount.	First cancel the payment request. Then, select the AP supplier invoice again for payment on the Pay Bills page.
   Wrong the supplier name or address.	Change the supplier name or address and reprint the cheque.
   Invalid AP supplier invoice	After you enter payment for an AP supplier invoice, even if you void that payment, you cannot delete the AP supplier invoice. Instead, you can do the following:  If the AP supplier invoice was entered directly in Accounts Payable, reverse the AP supplier invoice. If you use the Purchasing application, some AP supplier invoices might have been created from a Purchasing transaction, such as a PO purchase invoice or receipt. Although you cannot reverse AP supplier invoices created from a Purchasing transaction, you can remove the AP liability by entering and applying a credit.

4. Go to the Current account information page and reset the next cheque number as follows.

   1. Go to Cash Management > All or Setup > Accounts > Current.

   2. Find the current account used to issue the cheque.

   3. Select Edit at the end of the row.

   4. On the Cheque printing tab, in the Print settings section, make note of the Next cheque no. currently listed.

      After you reissue your cheque, you'll be coming back to this page to set the cheque number back to this number.

   5. Set Next cheque no. to the number of the cheque you voided.
   6. Select Save.

   1. Go to Cash Management > All or Setup > Accounts > Current.

   2. Select Edit next to the current account used to issue the cheque.

   3. On the Cheque printing tab, in the Print settings section, make note of the Next cheque no. currently listed.

      After you reissue your cheque, you'll be coming back to this page to set the cheque number back to this number.

   4. Set Next cheque no. to the number of the cheque you voided.
   5. Select Save.
5. Go to the Print cheques page and select the cheque you want to reprint.

6. Select Print.

   If your Accounts Payable configuration has If bills, checks, or adjustments are assigned duplicate numbers set to Show warning, Intacct asks you to confirm your action. If you are not allowed to proceed, this means that this option is set to disallow transactions with duplicate numbers.

   A popup preview of your cheque appears. Check that all the information is correct, and select the printer icon.

   Make sure to enable pop-ups in your browser (the PDF of your cheque appears in a popup).

7. Review and confirm the check.
8. Go back to the Current account information page and set the Next cheque no. back to the correct number that you noted in step 4.