Enhanced interface

Track a bill payment request

The workflow for a payment request starts with bill creation and ends when the payment request is confirmed to the General Ledger. How your payment moves through the workflow depends on whether or not your company is enabled for bill approvals and payment approvals and the payment method you select.

Intacct processes a multi-bill payment request exactly the same as a single-bill payment request. However, if needed, you can remove one or more bills from the payment request.

Workflow step	Bills page status	Approve bills page	Approve payments page status	Payment requests page status	Notes
Bill entered	Submitted or Posted (if not using bill approvals)	Submitted	-	-	If your company uses bill approvals, a Submitted state means the bill has been submitted for approval. You need to approve the bill before you can pay it. After it's approved, the status changes to Posted. If your company does not use bill approvals, the bill appears as Posted. You can select it for payment on the Pay bills page.
Bill was declined for approval	Declined	Declined	-	-	For companies using bill approvals. The bill was declined by an approver. You can't select a declined bill for payment. Instead: edit and resubmit the bill or, delete it and, if necessary, create a new one.
Bill approved	Posted	Approved	-	-	If your company uses bill approvals, after you approve the bill it appears as Posted on the Bills list. The bill is ready to be selected for payment on the Pay bills page.
Bill selected to pay	Selected	-	Submitted	Submitted	The bill was selected for payment on the Pay bills page and a payment request was created. If your company uses payment approvals, you might need to approve the payment to move on in the workflow. Payment requests below the approval threshold are automatically approved. These requests bypass the approval process and appear as Approved on the Payment requests page.
Payment request approved	Selected	-	-	Approved	The payment was approved or your configuration did not require approval for this payment. For checks, ACH payments, and Bank file payments, this means you’re ready to make a payment. This might mean cutting a check on the Print checks page, or generating an ACH file in Cash Management, for example. Record transfer, cash, and credit card payments change status to Complete after approval. You can find these payments requests on the Posted payments page.
Payment request declined	Selected	-	-	Unapproved	For companies using payment approvals. An approver declined the payment request. You might need to do one of the following: edit the payment request, which automatically resubmits it for approval, or cancel the request so you can make necessary edits to bills. Then, you can select the bills for payment again on the Pay bills page. Learn more about resubmitting a declined payment request.
Printed	Selected	-	-	Delivered	For payment methods of ACH, Bank file, and check. ACH payment: The file has been generated. Confirm and post the file to complete payment. Bank file payment: The file has been generated and downloaded. To complete the payment, upload the file to the bank portal and confirm it. Check: A pdf of the check has been generated and the check number is reserved in the check register. Confirm the check to post it to the General Ledger. Reserving the check number prevents generation of duplicate numbers. The check itself appears in the register only after you confirm it to the General Ledger on the Print Checks page.
Payment is confirmed (Posted to GL)	Paid	-	-	-	After the bill has been paid, the payment request no longer appears on the Approve payments page or the Payment requests page. You can still view the bill on the Bills list. View the completed payment on the Posted payments page.