Re-issue a confirmed check with the same check number (blank check stock only)

You might have printed and confirmed a check that has incorrect information, for example, a transaction with incorrect invoice dates. You can correct the error and reprint the check using the same check number.

1. Void the check in the Check register.

   1. On the Check register page, find the payment and select Void.

      Make a note of the check number, because you'll need it later.

   2. In the Void payment date window, select the date on which to void the payment.
   3. (Optional) If you need to, reverse the bill by selecting the Reverse checkbox and enter a reversal date.

   If you already sent the check to the customer, contact your bank to let them know you need to void the check with them. Voiding the check in the Check register only voids the payment in Sage Intacct.

2. Re-issue the payment on the Pay bills page.

   If you need to re-issue the bill as well (you reversed the bill in the Check register), go to the Bills page to recreate it.

3. Correct any errors.

   Common errors and how to correct them

   Error correction steps

   Error	Steps to correct
   Wrong the payment method or date.	Edit the payment request.
   Incorrect payment amount.	First cancel the payment request. Then, select the bill again for payment on the Pay Bills page.
   Wrong the vendor name or address.	Change the vendor name or address and reprint the check.
   Invalid bill	After you enter payment for a bill, even if you void that payment, you cannot delete the bill. Instead, you can do the following:  If the bill was entered directly in Accounts Payable, reverse the bill. If you use the Purchasing application, some bills might have been created from a Purchasing transaction, such as a vendor invoice or receipt. Although you can't reverse bills created from a Purchasing transaction, you can remove the AP liability by entering and applying a credit.

4. Go to the Checking account information page and reset the next check number as follows.

   1. Go to Cash Management > All or Setup > Accounts > Checking.

   2. Find the checking account used to issue the check.

   3. Select More actions > Edit at the end of the row.

   4. On the Check printing tab, in the Print settings section, make note of the Next check no. currently listed.

      After you reissue your check, you'll be coming back to this page to set the check number back to this number.

   5. Set Next check no. to the number of the check you voided.
   6. Select Save.

   1. Go to Cash Management > All or Setup > Accounts > Checking.

   2. Select Edit next to the checking account used to issue the check.

   3. On the Check printing tab, in the Print settings section, make note of the Next check no. currently listed.

      After you reissue your check, you'll be coming back to this page to set the check number back to this number.

   4. Set Next check no. to the number of the check you voided.
   5. Select Save.
5. Go to the Print checks page and select the check you want to reprint.

6. Select Print.

   If your Accounts Payable configuration has If bills, checks, or adjustments are assigned duplicate numbers set to Show warning, Intacct asks you to confirm your action. If you are not allowed to proceed, this means that this option is set to disallow transactions with duplicate numbers.

   A pop-up preview of your check appears. Check that all the information is correct, and select the printer icon.

   Make sure to enable pop-ups in your browser (the PDF of your check appears in a pop-up).

7. Review and confirm the check.
8. Go back to the Checking account information page and set the Next check no. back to the correct number that you noted in step 4.

1. Void the check in the Check register.

   1. On the Check register page, find the payment and select Void.
   2. In the Void payment date window, select the date on which to void the payment.
   3. Optionally, if you need to, reverse the bill by selecting the Reverse checkbox and enter a reversal date.

   If you already sent the check to the customer, contact your bank to let them know you need to void the check with them. Voiding the check in the Check register only voids the payment in Sage Intacct.

2. Re-issue the payment on the Pay bills page.

   If you need to re-issue the bill as well (you reversed the bill in the Check register), go to the Bills page to recreate it.

3. Correct any errors.

   Common errors and corrections:

   Common errors and corrections

   Type of correction	Steps to correct
   Change the payment method or date.	Edit the payment request.
   Change the payment amount.	First cancel the payment request. Then, select the bill again for payment on the Pay Bills page.
   Correct the vendor name or address.	Change the vendor name or address and reprint the check.
   Delete the bill.	You cannot delete a bill after a payment is entered, even if the payment was voided. If the bill was entered directly in Accounts Payable, you can reverse the bill. If you use the Purchasing application, some bills might have been created from a purchasing transaction, such as a vendor invoice or receipt. Although you cannot reverse bills created from a purchasing transaction, you can remove the AP liability by entering and applying a credit.

4. Go to the Checking account information page and select the Check printing tab.

5. Set the Next check no. to the number of the check you voided.

   Before you change the check number, note which check number is next in line and listed. After you reissue your check, you'll be coming back to this page to set the check number back to this number.

6. Go to the Print checks page and select the check you want to reprint, and select Print.

   A popup preview of your check appears. Check that all the information is correct, and select the printer icon.

   Make sure to enable popups in your browser (the PDF of your check appears in a popup).

7. Go back to the Checking account information page and set the Next check no. back to the correct number that you noted in step 4.